Customer Service Representative - Orange, CA

ARS/Rescue Rooter is one of the fastest growing companies in North America, providing Plumbing services to our customers. We currently have an excellent opportunity for a Customer Service Representative to join our team.

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

We Offer:

• Competitive hourly rate - $18 - 22/hr. depending on experience
• Comprehensive benefits package including medical, dental, vision & life insurance
• $5 a week medical plan option with Health Saving Account and annual company contribution
• Employer paid Telehealth benefits with virtual doctor visits from day one for employee and family
• 401(k) plan with company match
• 13 days paid time off and 8 paid holidays
• Quality, comprehensive training programs
• Potential to fast-track your career into management!
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

Required Credentials:

• Ability to thrive in a fast-paced environment
• A strong degree of self-motivation to provide exceptional customer service
• Demonstrated listening and verbal communication skills
• Proven ability to meet and exceed set goals
• Experience gathering customer information and keying it into a computer

Preferred Credentials:

• Service-industry experience
• Call-center or customer service experience
• Bilingual English/Spanish fluency a plus
• Willingness and ability to work evenings and weekends

If you are interested in joining our winning team, please apply today!

All candidates are required to undergo pre-employment drug screen and employment background checks.

Tarpy, a subsidiary of ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.