Customer Service, Senior

Location

Ithaca, NY.

Split shift

(ex. 11am-8pm or 12pm-9pm)

About us

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

Our Culture

We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.

Career Opportunities

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!

Job purpose

Responsible for the administration of the shipping of materials and verifies the accuracy of the paperwork.

Key responsibilities

Based on customer demands, the incumbent plans and schedules finished unit requirements and maintains inventories. This individual is responsible for monitoring and developing a process to meet 100% delivery performance.
Expedite finish goods production from assembly when required. This individual coordinates inventory adjustment as required by cycle counts. He/she interfaces with production supervisor, cost accounting, and other involved organizations to accomplish acceptable end results.
This person performs scheduling of outgoing shipments, prepares, and files bill of lading and packing list paperwork. Maintains finish goods inventory to ensure shipment efficiency.
Tracks returnable dunnage and works with Customer Service to expedite returns. This entails monitoring and ordering of shipping container materials.
This individual will monitor the computer system on an ongoing basis. He/she will work with MIS to assure all systems perform in accordance with requirements.
Oversees all freight bills and related documentation for payment and processing and provides direction for the Shipping Clerk.

Common activities

Plan and schedule finished unit requirements and maintains inventories.
Expedite finish goods production from assembly when required.
Interface with production foreman, cost accounting, and other involved organizations to accomplish acceptable end results.
Schedule outgoing shipments, prepares, and files bill of lading and packaging list paperwork.
Maintain finish goods inventory to ensure shipment efficiency.
Track returnable dunnage to expedite returns.
Work with MIS to assure all systems perform in accordance with requirements.
Oversee all freight bills and related documentation.

What we are looking for

High school graduate or equivalency
2-5 years related work experience.

What we believe

Inclusion-We value diversity in people, ideas, and experiences.
Integrity- We believe in transparency, authenticity, and depend on each other to deliver what we promise.
Excellence- We contribute to our developments by seeking knowledge and sharing information.
Responsibility- We care about our local communities and the global environment.
Collaboration- We are one BorgWarner.

Safety

This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the BorgWarner PTC Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.

Equal Employment Opportunity

BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

Visa Sponsorship

BorgWarner does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the United States on a full-time basis.

No Unauthorized Referrals from Recruiters & Vendors

Please note that BorgWarner and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to BorgWarner will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.

Join the company that is creating solutions that support a cleaner, more energy-efficient world.

For more information about BorgWarner, please visit

www.borgwarner.com

Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their Social Security numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.

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Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.