Job details

Customer Service Specialist-Hiring Now!

As a Customer Service Specialist, you will create transformative interactions that make a difference in someone's life today. You will be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. Grow with us! We value great communicators who are outgoing and passionate about helping people and their team. We invest in your development so that we can all make positive impacts in our community.

Your Responsibilities

Meet sales goals through unit rentals, unit insurance, moving supplies, and positive reviews
Daily Lock Checks/Property Walks
Collaborating and communicating with vendors
Serve and guide new customers through rental processes and agreements
Maintain Extra Clean standards for office, units, and property– sweeping, mopping, and minor maintenance
Able to lift 35+ lbs
Occasionally run errands for the facility and travel to nearby store locations
Effectively communicate and craft professional emails

Your Qualifications and Skills

Customer service/sales experience preferred
Strong computer skills and phone presence
Valid driver’s license with access to reliable transportation
High school diploma or GED equivalent
Critical thinker who is detail-oriented and enjoys problem-solving
Self-starter and able to work independently

Benefits We Offer You

A work/life balance with a 5-day workweek (no Sundays) and be off work by 6pm.
Outstanding company culture with growth opportunities throughout the U.S.
Competitive starting pay + monthly bonus opportunity
Paid Time Off accrued throughout the year, increasing with years of service
Generous 401(k) match with Traditional and/or ROTH choices
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
EXTRA Healthy Wellness Program with rewards towards your medical premium
Education support program (pursuit of bachelor’s degree)
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Note: We welcome candidates with the following experience: Cashier/Sales/Retail, Store Associate, Customer Service, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car/ RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales Lead or Team Lead, Sales Specialist, restaurant, site management, and/or other customer-centered sales roles, etc.

We value diversity at Extra Space Storage. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Extra Space Storage Glassdoor Company Review

4.4

Extra Space Storage DE&I Review

No rating

CEO of Extra Space Storage

Joe Margolis

Approve of CEO

By Extra Space Storage

Storage isn’t just about space – it’s about helping people to a better tomorrow. At Extra Space Storage, we believe that doing the right thing is the only way to do business. When we meet the needs of our customers by providing solutions and show...

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FUNDING

Other

INDUSTRY

Real Estate

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Salt Lake City, UT

DATE POSTED