Customer Solution Architect/Senior Customer Solution Architect

C3 AI has an opening for a Customer Solution Architect/Senior Customer Solution Architect. In this post-sales, customer-facing position, you will have the opportunity to design, develop and deploy custom and pre-built Enterprise AI applications using the C3 AI Suite. The C3 AI product suite is entirely data-driven, so a great candidate will have a passion for acquiring, analyzing, and transforming data to generate insights with advanced analytics. This role is very hands-on and requires a perfect combination of "big picture", solution-oriented mindset and solid implementation skills.

Responsibilities:

• Engage directly with customers in a post-sales capacity to configure and implement a full-stack AI solution according to functional and performance requirements.
• Design and implement reference architectures to deliver scalable and reusable solutions.
• Develop new specs, documentation, participate in the development of technical procedures and user support guides.
• Assess technical risks and come up with mitigation strategies.
• Support, monitor, execute production AI application jobs and processes.
• Collaborate with internal engineering and product teams to incorporate customer feature and enhancement requests into core product offerings.

Qualifications:

• 5+ years of experience (8+ years for Senior SA) with system/data integration, development, or implementation of enterprise and/or cloud software.
• Engineering degree in Computer Science or related fields.
• Deep understanding of enterprise architecture and enterprise application integration (File, API, Queues, Streams).
• Extensive hands-on expertise in Big Data, Distributed Systems and Cloud Architectures (AWS, Azure, GCP).
• Demonstrated proficiency with Python, JavaScript and/or Java.
• Experience with relational and NoSQL databases (any vendor).
• Solid understanding of data modeling best practices.
• Strong organizational and troubleshooting skills with attention to detail.
• Strong analytical ability, judgment, and problem-solving techniques.
• Interpersonal and communication skills with the ability to work effectively in a cross functional team.

Preferred Qualifications:

• Expertise in Postgres and Cassandra.
• Experience with Hadoop, Spark, cloud databases (Snowflake, BigQuery, Redshift).
• Experience with stream processing frameworks (Kafka, Kinesis).
• Experience with container-based deployments using Kubernetes or OpenShift.
• Experience designing and maintaining DataOps and MLOps in Production environments.
• Working knowledge of Machine Learning algorithms.
• Experience with SaaS and business intelligence or advanced analytics implementations.

C3 AI provides a competitive compensation package and excellent benefits.