Customer Solutions Architect

Who We Are

Virsec is the leading provider of application-aware workload protection. Webre building the future of cyber security, and webre looking for talented, problem solvers to join our team. By leveraging the innovative and highly acclaimed approach behind our breakthrough and patented technology, Virsec is building products that will fundamentally change the way businesses and organizations protect high-value data. Webre bringing a novel product to market and are revolutionizing the cyber threat landscape as we do it. Our mission is to make cyber attacks irrelevant.

Who We Need

Virsec is a rapidly growing and highly innovative leader in the software security market and is seeking to fill a Customer Solutions Architect role. This person needs to have 10+ years of pre-sales or post-sales roles such as Solutions Engineers, Sales Engineers, Solutions Architect, Professional Services and should have TS/SCI clearance as well.

Responsibilities:

• Develop and architect solutions using Virsec Security Platform (VSP) in context of customerbs needs
• Provide post-sales support by applying technical expertise to understand customerbs specific requirements and deployment environment
• Understand the customerbs requirements, challenges, and what business outcomes and value they are expecting from their purchase. Design and deliver the customer-specific use cases to align with those goals via a hands-on, consultative approach.
• Provide customer feedback in timely manner to Product Management and Development team to ensure alignment with clientbs needs
• Resolve dependencies across internal teams to ensure smooth deployments. Support development of cross-functional business processes
• Provide thought leadership in emerging technologies to Solutions Architecture team
• Provide first level of post-deployment support to ensure successful functioning and integration of VSP in customer environment
• Identify, pursue, and foster strategic business expansion opportunities in existing customer accounts to develop, and design solutions related to strategies on securing IT assets and server workloads.

Required Skills:

• TS/SCI Clearance required
• 10+ years of experience in pre-sales or post-sales roles such as Solutions Engineers, Sales Engineers, Solutions Architect, Professional Services
• Proven track record of owning customer relationships, including strategizing, implementation, renewals, and expansions
• Proactive, self-motivated, and creative team player who advocates for a smooth customer experience
• Excellent customer relationship building skills focusing on technical strategic relationships
• Self-starter with a proven ability to manage and thrive under fast-paced, startup-oriented environment
• Ability to deliver results across multiple customers while focusing on solutions delivery, customer advocacy, expansions and/or renewals
• Ability to lead elite teams to develop creative solutions for critical customer requirements

Technical Skills:

• Experience implementing APM or Cybersecurity tools server side
• Knowledge of Top 10 OWASP, MITRE ATT&CK
• Working Knowledge with App Servers such as Tomcat, JBoss, GlassFish, WebSphere, IIS
• Working Knowledge with Web Servers such as NGINX, Apache
• Intermediate Experience with Bash Scripting, PowerShell Scripting
• Working knowledge of VMWare ESXi, AWS, Azure, GCP
• Working knowledge of Docker, Kubernetes (EKS, ECS, AKS, GKE), OpenShift
• Working knowledge of CI/CD Tools such as Jenkins, TravisCI, CircleCI

What We Offer

• An opportunity to do something great for yourself and the world
• A great work environment that supports growth and development
• Competitive compensation and benefit packages, including 401(K)
• A company who enjoys having fun; holiday and summer parties, and fosters learning and lots of other great stuff!

This Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of Virsec to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.