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Customer Svc Rep., Information Technology
Company Overview:
SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 630 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.
Position Overview:
IN THIS ROLE YOU WILL:
Perks:
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.
SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 630 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.
Position Overview:
The Customer Service Representative will be a key point of contact for customers and branches concerning SiteOne.com.
IN THIS ROLE YOU WILL:
- Set up Retail and Contractor Accounts in UE
- Provide help to outside customers and internal customers to triage accounts that are not set up properly
- Answer 1-800-SiteOne customer calls and be able to provide help for topics which include, Partner Points, Credit, Website Issues.
- Understand OKTA, Hybris, UE, Sendgrid, Service Now, as to what is required for online access
- Work on all projects that are assigned to our department
- 1-3 years of customer service or retail sales experience is preferred.
- 1-2 years SiteOne product knowledge
- Customer Service mentality
- Must have excellent communication skills.
- Able to train customers on SiteOne.com
Perks:
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- Competitive Compensation
- 401k with company match
- Company paid life insurance, Short Term Disability and Long-Term Disability Insurance
- Product Discounts
- Tuition Reimbursement
- Opportunity for Advancement
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
SiteOne Landscape Supply Glassdoor Company Review
Doug Black
4.0
SiteOne Landscape Supply DE&I Review
No rating
CEO of SiteOne Landscape Supply
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We are committed to five key business objectives: 1. Be a great place to work for our associates. 2. Deliver superior quality, service and value to our customers. 3. Be the distributor of choice for our suppliers. 4. Achieve industry-leading fin...
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DATE POSTED
August 3, 2023
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