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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryRetail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.Essential Functions:• Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager• Supporting opening and closing store activities, when needed• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health• * Required Qualifications• At least 16 years of agePhysical Requirements:• Remaining upright on the feet, particularly for sustained periods of time• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting• Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/detailsPreferred Qualifications• Previous experience in a retail or customer service settingEducationHigh School diploma or equivalent preferred but not required.Pay RangeThe typical pay range for this role is:$15.13 - $19.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 03/07/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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What You Should Know About Store Associate, CVS Health

Are you ready to make a difference in people's lives? As a Store Associate at CVS Health in Brigantine, NJ, you'll be at the forefront of transforming health care with your heart. With a commitment to customer-centric service, you'll play a vital role in shaping the future of health care for individuals, families, and communities. In this position, you’ll work collaboratively in a vibrant retail environment where every day offers the chance to assist customers by anticipating their needs, offering warm greetings, and skillfully performing cashier duties. You’ll be ensuring the sales floor is well-stocked and operational, contributing to our mission of making health care more personal and convenient. Plus, there are growth opportunities! You might even assist pharmacy personnel, enhancing your understanding of healthcare services. At CVS Health, we understand that every role is crucial. By joining our team of dedicated associates, you’re not just stepping into a job; you’re embracing a purpose-driven career in a company that truly cares. So, bring your talents and passion for service to CVS Health, and let’s make a positive impact on the lives of our customers—one heart at a time.

Frequently Asked Questions (FAQs) for Store Associate Role at CVS Health
What are the responsibilities of a Store Associate at CVS Health in Brigantine, NJ?

As a Store Associate at CVS Health in Brigantine, NJ, you'll be responsible for a variety of customer-focused tasks. This includes providing exceptional customer service, managing cashier duties with accuracy, maintaining the sales floor, and restocking inventory. You will also assist pharmacy personnel as needed and directly contribute to creating a welcoming shopping environment.

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What are the required qualifications for the Store Associate position at CVS Health?

To qualify for the Store Associate role at CVS Health in Brigantine, NJ, candidates should be at least 16 years old. While a high school diploma or equivalent is preferred, it's not mandatory. The ability to handle physical tasks, such as lifting, standing for long periods, and maintaining a friendly demeanor, is also necessary to succeed in this role.

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What skills are preferred for a Store Associate role at CVS Health?

Previous experience in a retail or customer service setting is preferred for the Store Associate position at CVS Health in Brigantine, NJ. Strong communication skills, a friendly attitude, and the ability to work both independently and as part of a team are essential for providing the high-quality service that CVS Health is known for.

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What are the growth opportunities for Store Associates at CVS Health?

CVS Health encourages the professional growth of its Store Associates. In Brigantine, NJ, you might have the chance to take on additional responsibilities, such as assisting in the pharmacy. This not only expands your skill set but also opens pathways for career advancement within the company as you explore various roles in both retail and healthcare.

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What benefits does CVS Health offer to Store Associates?

CVS Health offers a competitive range of benefits to Store Associates, including medical, dental, and vision coverage. The company also has a 401(k) retirement savings plan, paid time off, life insurance, and discount programs. Additionally, you can participate in wellness programs and take free development courses, all while being part of a company that values personal and professional care.

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Common Interview Questions for Store Associate
How would you handle a difficult customer as a Store Associate at CVS Health?

In handling a difficult customer, it's essential to remain calm and listen actively to their concerns. You can respond with empathy, acknowledging their feelings while working to find a solution. At CVS Health, focusing on customer service means putting their needs first and striving to resolve issues positively.

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Can you describe your experience with cash handling?

In your response, highlight any previous roles where you managed cash transactions, such as operating a cash register or handling payments. Discuss the importance of accuracy and adherence to company policies in cash handling, aligning with the responsibilities of a Store Associate at CVS Health.

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What do you think makes great customer service?

Great customer service is rooted in attentive listening, empathy, and proactive problem-solving. At CVS Health, demonstrating compassion and care in every interaction contributes to a positive shopping experience, ensuring customers feel valued and understood.

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How do you prioritize tasks during busy periods in a retail environment?

During busy times, prioritizing tasks requires assessing immediate customer needs and ensuring that essential duties—like restocking shelves and assisting at the register—are addressed first. Effective communication and collaboration with teammates are also key to managing high traffic efficiently.

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How would you promote CVS services and loyalty programs to customers?

Promoting CVS services and loyalty programs involves being knowledgeable about the offerings and positioning them as solutions that benefit the customer. You can engage customers by explaining how these services can enhance their shopping experience and contribute to their health journey.

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Describe a time when you went above and beyond for a customer.

Share a specific example demonstrating your commitment to customer satisfaction. Highlight how your actions resolved an issue or contributed to a positive experience, reinforcing CVS Health’s commitment to compassionate service.

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What steps would you take if you noticed a product was out of stock?

If a product is out of stock, first, inform a team member or manager for replenishment. Additionally, you could offer to check for similar products or suggest a restock timeline to the customer, maintaining service excellence.

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How do you stay motivated during repetitive tasks?

Staying motivated during repetitive tasks involves having a positive mindset and focusing on the broader impact of your work. Reminding yourself of the role you play in improving customer health and satisfaction at CVS Health can keep you engaged and motivated.

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What do you know about CVS Health and its mission?

Before your interview, research CVS Health and its mission to deliver health care centered on the individual. Highlighting your understanding of their commitment to providing compassionate service and innovative solutions shows your enthusiasm for being a part of the team.

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How would you contribute to a positive team environment as a Store Associate?

Contributing to a positive team environment means fostering open communication, offering support to coworkers, and sharing ideas for enhancing service. Positivity can significantly affect customer interactions and the overall workplace culture at CVS Health.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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Part-time, on-site
DATE POSTED
November 29, 2024

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