Senior Account Supervisor, Health Digital

In our fast-moving culture oversaturated with talk of health innovation, making a meaningful difference in a person’s health and wellbeing has never been more challenging. At the same time relying on skill and determination alone isn’t enough. Health transformation that will shape today’s healthcare landscape for tomorrow’s world takes guts. At Salutem we bring the right mix of science, strategically applied creativity and courage to tackle every client’s critical business challenge.

Salutem understands that evolving, promoting, and protecting health requires deep expertise in the health sector as well as the discipline of communications marketing.

We partner with the most ambitious health and wellness companies determined to be today and tomorrow’s health innovators. We create gutsy communications for a healthier future, and we’re looking for someone with guts to join us.

The Senior Account Supervisor, Digital, should bring strong experience in digital strategy, account management and client relationship building to be leveraged across several of the team’s highly visible and growing accounts. The ideal candidate should have experience working with or at medtech, biotech, medical device or pharmaceutical organizations on pivotal product lifecycle moments, disease awareness, executive positioning, thought leadership and medical conferences.

This opportunity is perfect for a smart, gutsy, self-starting digital strategist who would like to grow their career in healthcare communications.

• Play major role in creation of digital communications strategies, plans and goals, and manage against them
• Serve as daily digital client contact; address client issues thoughtfully and effectively
• Consistently produce high quality internal and external strategy and content
• Build relationships with the account team and other internal specialists (paid media, content, creative, planning, analytics etc.) and senior stakeholders to meet client needs
• Partner with creative counterparts to ensure content is designed to perform and resonate with our target audiences, particularly on social media
• Dive deep into niche subject matter on behalf of clients and industries in pursuit of data, insights and actions that help will distinguish our work
• Harness the power of data and measurement tools in evaluating digital ecosystems
• Understand measurement and KPIs to ensure programs are being executed and performing against the best measures of success
• Monitor social conversation around clients’ products and provide response recommendations
• Partner with paid media and analytics teams to develop, launch, monitor and report on several paid social campaigns
• Champion projects from start to finish with a results-driven mindset in pursuit of strong business results for clients
• Provide excellent client service support: drive conversations, meet deadlines, troubleshoot challenges
• Participate in client(s) annual communication and marketing planning process, bringing new, ideas and fresh approaches to grow and strategically support their business
• Identify potential client growth opportunities within the digital space and empower the team to execute on those growth opportunities
• Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals
• Demonstrate behaviors consistent with DJE’s values and Code of Ethics and Business Conduct

•  5+ years of full-time experience in public relations and/or related fields including advertising and marketing
• Bachelor’s degree in a relevant field (public relations, communications, English, advertising, journalism, business)

• In-house or agency experience in one or more healthcare related fields including: medtech, biotech, pharmaceuticals, medical device
• Be able to demonstrate excellent storytelling skills, and provide sound, level-appropriate media counsel with all level’s client contacts
• Possess proven management and leadership skills as well as a proven track record of success in executing fast-moving, large-scale campaigns at the strategic and tactical level
• Be able to manage the media budgets and team on sizable pieces of business to achieve client goals
• Have experience managing campaign launches, milestone announcements, media events, and desk-side briefings
• Ability to write strategic media plans and a variety of media materials with limited oversight
• Possess keen interest and high awareness of current events in the healthcare industry
• Have experience with and knowledge of digital/social, particularly in the health space
• Possess a solutions-oriented mindset

#LI-EB

A fast-forward, health-only agency with the resources of the DJE network, Salutem is a nimble partner for companies seeking quick flex, health expertise to tackle today’s business challenges, build trust across stakeholders and communicate in a fractured, complex world. 

We draw on the heritage and resources of Daniel J. Edelman’s family of companies while specializing in courageous ideas that help our clients meet their business objectives. Whether for patients, consumers, healthcare professionals, employees or the payer community, we deliver communications marketing solutions that inspire attention and action across the evolving world of health.

Salutem is a reminder that the story of health is one of promise, discovery and evolution. Powered by a legacy of progress and collaboration, it is a fusion of knowledge, action, risk and ideas that calls for innovative health sector communications to build momentum and drive transformation.

Salutem is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.