Data Center Technician I

Data Center Technician I

Work Location: Fremont, CA and Manassas,VA
Department: Services IT
Job Title: Data Center Technician I

Why Rahi?

Rahi is a purpose driven company, where we consider our team as our most important asset. Rahi, headquartered in Silicon Valley was founded in 2013 and enables Digital Transformation through its portfolio of cutting edge IT Solutions & Services. Our mission is to enable customer success and create a collaborative, growth oriented culture for our team.

Rahi has consistently won Comparably’s Awards for Best Company Culture, Best Outlook and TOP 50 CEOs and management. Our culture is inclusive, open and we are big believers in giving back. Want to be part of a high performance team that motivates you to excel and takes your career to newer heights?

Job Summary:

Rahi Systems is looking to expand our team of energetic, committed, and diligent installation technicians. You will pull and terminate structured cabling, install infrastructure for speakers, cameras, displays, video walls and projectors, and integrate devices to form fully functional Audio and Video Conferencing and IT systems. As the backbone of our installation team, you will work with Lead Techs, Foremen and Commissioning Technicians to install AV/IT solutions from start to finish.

Duties and Responsibilities:

• Performing ongoing maintenance on servers and network equipment.
• Performing system migrations, including unracking/racking equipment, packing and transport within the DC or campus safely and in a timely manner.
• Providing IT support to staff and customers, as well as responding to server and network issues.
• Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
• Documenting processes and keeping event logs.
• Efficiently trace, pull, terminate, test and/or label field cabling.
• Utilize provided AV/IT System Drawings, to install and connect, tidy and serviceable devices behind displays, in furniture, and in AV/IT system racks.
• Read, understand, and provide field feedback for AV/IT system drawings and Architectural plan sets such as rack elevations, cold aisle containment, overhead conveyance systems, electrical distribution plans and data center floor plans.
• Assist with troubleshooting by verifying and testing cabling, checking power/signal flow and may also be required to perform urgent repairs outside of business hours.
• You will be asked to handle other duties related to the success of a project as needed (providing situation reports, maintaining site inventory, or assisting with deliveries and cleanup).
• Strong applicants should be demonstrably dependable, self-motivated, and good team players as well as have a basic understanding of construction drawings, pull charts, AV/IT System Schematics, and in-depth knowledge of data center environments, servers, and network equipment.
• Attend administrative meetings such as: safety meetings and training as needed.
• Be able to maintain composure and professionalism while working at various client locations in a wide variety of working environments from rough construction to client occupied spaces, and client events.
• The right candidate will take on directed tasks quickly and efficiently, ask appropriate clarifying questions, possess effective communication ability, and seek mentorship to develop new skills on the jobsite.

Minimum Skills & Requirements:

• High school diploma, or GED
• Reliable transportation
• Ability to adapt to a changing environment and handle multiple priorities
• Experience with powered and hand tools
• Self-starter and self-motivated, demonstrably strong critical thinking and troubleshooting skills
• Demonstrate time management skills with attention to detail
• Effective verbal and written communication with clients, colleagues, and employees
• Driven to enable a team atmosphere within the groups who support the project both internally and externally while focused on customer satisfaction
• Ability to pass background check
• Ability to lift 50 pounds safely

Preferred Skills & Experience:

• Bachelor’s degree or equivalent combination of education and experience
• Strong written and analytical skills
• Strong computer skills (Microsoft Office Suite and GSuite, quick learner of new cloud-based tools, proprietary company web portal and proprietary manufacturer device configuration programs)
• 1-2 years of experience in AV/IT/DC or related fields (low voltage, construction etc.)
• IAVIXA/InfoComm CTS certification
• CompTIA A+ or other cable testing certification
• Any current IT related manufacturer certifications
• AV/IT field experience – especially related to installation or troubleshooting AV/IT systems
• OSHA 10/OSHA 30 certified

Rahi’s Benefits?

• Health and Wellbeing: Health, Dental, and Vision Care, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing Bonus Plan, 401k Plan with Company Matching, Life and Disability Insurance,
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement leave
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
• Facilities : Onsite Gym, Stocked Kitchens, Massage Chairs, etc.

Rahi is an equal opportunity employer with Minorities, Women, Veterans, Differently Abled and does NOT discriminate on any basis. Rahi is a 100% sponsor of immigration needs.

Rahi has a vaccine requirement for all of its US and International workforce, excluding certain international regions. All new hires must be fully vaccinated before starting at Rahi. Appropriate religious and medical pre-exemptions must be discussed by the candidate and disclosed by the candidate, during the Pre-Hire process.

Job Type: Full-time

Pay: $22.44 - $34.54 per hour

Benefits:

• Tuition reimbursement

Schedule:

• 8 hour shift

Willingness to travel:

• 50% (Required)

Work Location: On the road