Database Manager - Tessitura

Responsibilities:

• Creates a systems environment that supports the work of all user teams.
• Onboards new Tessitura users and user groups, including occasionally bringing external data sources into Tessitura, determining what can be done in-house vs. with consultants, and creating new systems.
• Manages system upgrades, patches, and vendor-recommended changes.
• Proactively investigates system capabilities as they pertain to business needs, offers critical, thoughtful, and researched recommendations for the future of business systems.
• Ensures that Tessitura supports the needs of the Finance and Accounting teams; ensures that data infrastructure supports seamless flow and accessibility of accurate and timely information.
• Partners closely with select team leads, department heads, and power users to ensure that Tessitura effectively supports day-to-day work.
• Works closely with the Web & Digital team to ensure that all technical policies and procedures within Tessitura related to web ticketing are upheld with a high degree of attention to detail; works with web vendors as needed to ensure flow of information between systems.
• Leads regular alignment and planning meetings with Tessitura stakeholders and power users to troubleshoot pending issues and to ensure decisions made by one department do not negatively impact another.

Qualifications

• Bachelor’s degree.
• At least four years of database experience, preferably including managerial, back-end, and security duties.
• Generalist and administrative expertise in donor database / CRM and/or ticketing software, specifically Tessitura.
• Solid understanding of database fundamentals, including architecture, extractions and reporting.
• Intermediate SQL experience preferred.

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Job Types: Full-time, Contract

Pay: $75,000.00 - $82,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person