Job details

Customer Support Specialist

DataCamp is seeking a motivated Customer Support Specialist to deliver world-class service to our global customer base. Be part of a dynamic team democratizing data education!

Skills

Excellent communication skills
High energy and positive attitude
Initiative and ownership
Able to work in fast-paced environments
Self-driven and dedicated

Responsibilities

Provide personalized customer support via multiple channels
Identify and resolve customer issues
Develop internal and customer-facing documentation
Moderate community platforms
Educate customers on product usage
Improve internal processes and customer experience

Education

Bachelor's degree in relevant field

Benefits

Flexible working hours
Competitive salary and benefits package
Yearly learning budget for professional growth
Global company retreats
Yearly IT Equipment budget for WFH setup

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DataCamp Glassdoor Company Review

3.6

DataCamp DE&I Review

2.8

CEO of DataCamp

Martijn Theuwissen

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By DataCamp

Our mission is to democratize data skills for everyone.Companies and teams of every size use DataCamp to close their data skill gaps and make better data-driven decisions.

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FUNDING

Series C

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Education & Training Services

TEAM SIZE