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Job details

Customer Support Specialist

DataCamp is seeking a motivated Customer Support Specialist to deliver world-class service to our global customer base. Be part of a dynamic team democratizing data education!

Skills

  • Excellent communication skills
  • High energy and positive attitude
  • Initiative and ownership
  • Able to work in fast-paced environments
  • Self-driven and dedicated

Responsibilities

  • Provide personalized customer support via multiple channels
  • Identify and resolve customer issues
  • Develop internal and customer-facing documentation
  • Moderate community platforms
  • Educate customers on product usage
  • Improve internal processes and customer experience

Education

  • Bachelor's degree in relevant field

Benefits

  • Flexible working hours
  • Competitive salary and benefits package
  • Yearly learning budget for professional growth
  • Global company retreats
  • Yearly IT Equipment budget for WFH setup
To read the complete job description, please click on the ‘Apply’ button
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CEO of DataCamp
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Martijn Theuwissen
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Our mission is to democratize data skills for everyone.Companies and teams of every size use DataCamp to close their data skill gaps and make better data-driven decisions.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 13, 2024

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