Dean, Student Success

SE1931.00000

Dean, Student Success

Staff

Full-Time

Administrative Staff

The Dean of Student Success is a front-line leader of the college, responsible for promoting academic, administrative, and fiscal leadership in accordance with Valencia’s Strategic Impact Plan. The Dean of Student Success exercises leadership in planning, organizing, directing, and assessing programs and processes that assure departmental and Student Affairs division outcomes are achieved. Reporting directly to the Vice President of Student Affairs, the Dean of Student Success will spearhead student success initiatives of the college, overseeing Advising, Office for Students with Disabilities, and Career Services.

1628

Exempt

S1864P

Orlando, FL 32811 - West Campus

Orlando, FL 32811 - West Campus, Orlando, FL 32825 - East Campus, Kissimmee, FL 34744 - Osceola Campus

Monday to Friday 8am to 5pm (Subject to change based on business needs)

1

07/08/2023

07/31/2023

No

https://valenciacollege.peopleadmin.com/postings/30032

$105,436 - $122,847 Per Year

1. Provides vision, leadership, supervision, and administration for Advising, Office for Students with Disabilities (OSD), and Career Services.

2. Guides, evaluates, and delegates higher level work, ensuring compliance with applicable rules, laws, and guidelines. Completes annual performance development process with assigned leaders and employees according to college policy and the prescribed timeline. Supports program improvements and encourages professional development and growth of the team’s skills and performance.

3. Leads college-wide initiatives to develop and implement innovative student success solutions for Advising, Career Services, and OSD.

4. Facilitates organizational development and change to promote progressive and efficient strategies for retention, engagement, and student completion.

5. Attentively listens to, evaluates, and responds to student concerns regarding assigned departments. Resolves student concerns promptly and refers unresolved matters to the appropriate institutional area. Follows up with appropriate referral to ensure student concern is resolved. Collaborates with college-wide departments to address systemic issues impacting students, including staff training and accurate documentation.

6. Works closely with the Dean of Enrollment Management to establish and enhance a synergistic relationship between student success initiatives and the overall enrollment management plan, including transfer initiatives.

7. Collaborates with other staff members among Student Affairs and Academic Affairs to develop college-wide programs which promote student success.

8. Directs the ongoing training and development of staff members, including technology integration into support services such as the student information system, communications/case management system, student planning, and other related technologies.

9. Cultivates collaborative relationships with college-wide departments, including Academic Affairs and the Office of Information Technology, to provide robust support for student success initiatives.

10. Conducts comprehensive department/program assessments and evaluations to determine effectiveness and implements corrective action as needed for continuous improvement. Takes responsibility for design, data collection, implementation, and evaluation of plans related to institutional effectiveness. Ensures all phases of department planning are characterized by collaboration with staff and faculty. Participates with Student Affairs Leaders to enhance existing processes and implement new strategies to improve and advance student learning.

11. Reviews, recommends, develops, and implements a broad range of policies and procedures, standards, and outcomes for the Student Affairs division to continuously improve both efficiency and person-centered service to our students. Serves on college planning and policy-making committees.

12. Manages assigned budget pertaining to related areas in coordination with other department leaders.

13. Perform other related duties as assigned.

Master's Degree from a regionally accredited institution.

Four (4) years of progressively responsible administrative experience in advising, career services, students with disabilities, or related student success programs, to include managerial/supervisory experience as well as formulating and implementing initiatives in improving retention and completion outcomes.

Experience in a community college setting and familiarity with student information systems and other related software (e.g., Colleague, Banner, DegreeWorks, Target X, etc.).

Knowledge of Federal laws and mandates related to assigned area.

Ability to interpret and apply federal and state laws, policies, and practices as required.

Ability to analyze related data, identify trends, plan for future needs, prepare reports, make recommendations and decisions, and interpret and communicate complex information to a wide variety of audiences.

Ability to work independently and use professional judgment.

Strong interpersonal skills and the ability to engage effectively with diverse populations and individuals with varying educational backgrounds.

Ability to research information for effective problem-solving.

Detail-oriented with exceptional oral and written communication skills, along with strong analytical abilities.

Ability to collaborate with relevant stakeholders, solve complex problems, and apply student development theories to student success initiatives.

Knowledge of basic computer programs and Microsoft Office.

Ability to work with and maintain confidential files and information.

Demonstrated relationship management skills, including conflict engagement, facilitation skills, consulting skills, constructive inquiry, and collaboration.

Ability to lead, coach, develop, evaluate, and inspire assigned staff.

This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.