Associate Director, Client Onboarding EMEA

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

What you’ll do as the Associate Director of Client Onboarding, EMEA at Deel:

• Lead an onboarding organization across EMEA

• Create models and plans for how we onboard customers - particularly focusing on:
  - Customer Experience
  - Time to onboard
  - Process Consistency

• Drive metrics across our EMEA team

• Report out on business needs. Don’t just drive the current process - determine what your team needs for success and advocate for it.

• Work with onboarding leadership to create smooth transitions from prospect to long time customer. 

Some key qualifications:

• 5+ years of experience in an implementation or onboarding position with experience working cross jurisdiction at a unicorn start-ups, a big tech company, or in consulting.

• Experience in project management: you have led large detailed projects, and have also led teams that have led large detailed projects.

• You have a track record of achieving metrics, and have developed and deployed successful expansion plans.

• You have a record of introducing and launching new technologies/strategies into existing operating models.

• You have a relentless execution ethic and lots of energy.  

Bonus points if you:

• Have experience working with clients and team members from multiple countries and across multiple time zones.

• Have experience working on a remote team. 

• Have experience working at a high growth start-up or scale-up.

• Have Fintech or HRtech experience.

• Are multilingual.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.