Employee Relations Partner

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Overview:

The Employee Relations Partner provides consistent and compliant consultation to HR Business Partners, leaders and managers to successfully resolve team member conflict, facilitate disciplinary actions, and process terminations. The Employee Relations Partner conducts team member related investigations to ensure that all issues are resolved in adherence with the applicable laws and regulations as well as company policies and procedures and manages resolutions to completion in partnership with management and HR Business Partners. The role serves as the compliance specialist working between Legal and HR Business Partners and managers to compliantly, accurately and timely process terminations for all worker types in an effort to both minimize company liability and deliver respectful offboarding. 

What You'll Do

• Provide consistent, tactical team member relations consultation to managers and team members to resolve team member issues and advise on team member conflict resolution, disciplinary action and/or termination in adherence with all local, state, federal and international laws and regulations.

• Own and manage all terminations for all worker types to include the handoff of disciplinary issues and performance issues to result in involuntary termination from HR Business Partners and managers to the voluntary resignations.

• Responsible for the offboarding process to include but not limited to initiating workflows and form triggers to fully process all termination types for all worker types.

• Serves as the involuntary termination expert to understand compliance in all countries and for all worker types to ensure we successfully and accurately process terminations, to include team member negotiations, notifications, and documentation. 

• Conduct HR related investigations to ensure that team member issues are resolved in adherence to all company policies and procedures and local, state, and federal regulations and manage resolution by providing recommendations to management and HR Business Partners as appropriate.

• Analyze and interpret data to monitor team member relations trends in order to aid management in addressing the trends proactively.

• Liaise directly with Legal, People Operations, HR Experience, Payroll, HR Business Partners, and People Success to build processes to support processing, administering, facilitating, and otherwise delivering compliant conflict resolution and terminations.

• Oversee Jira and other tools and tickets for compliance reporting assigned to the People team or related to team member relations issues, conflict, internal investigation, policy compliance, or other allegations for which team member relations issues up to and including termination may result. 

• Create and manage standard operating procedures for investigations to include conducting fair, neutral, and timely investigations in accordance with company policies and procedures and federal/state/international laws and regulations.

• Partner with People Success to create and deliver guidance and training to managers in handling of team member relations matters to include but not limited to company policy interpretation, ability to handle team member conflict resolutions, manage disciplinary actions and compliant termination guidance.

What You'll Need

• Minimum 5+ years of relevant experience in team member relations, employment law, people support, people operations, HR compliance, HR Generalist type of roles with direct exposure to, and responsibility for, investigations and terminations.

What You Bring

• Ability to conduct sensitive investigations and identify violations of federal, state and local regulations and/or violations of company policies and procedures

• Strong organizational, analytical, and negotiation skills

• Strong conflict resolution skills and ability to remain impartial during investigations

• Strong oral and written communications skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to handle confidential information appropriately

• Ability to work independently with minimal supervision

• Ability to upskill and train on technology and functional aspects of case management systems, HRIS, compliance tools, etc.

• Ability to work independently with minimal supervision

• Flexibility to operate successfully and excel in a hyper growth, ever changing, fast-paced environment

• Capable of multitasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices

• Proficiency in Google Suite required

• Knowledge of employment law, specifically regarding team member conduct and terminations in USA, Canada, Germany, Netherlands, and United Kingdom or other countries with ability to learn and leverage internal knowledge bases to facilitate compliant investigations and terminations

• Ability to travel internationally for offsites and events. 

• Strong desire and preference to work in a fully remote, global environment and not in an office. 

• Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be subject to change based on organizational needs.

We welcome people from all backgrounds who seek the opportunity to help build the future of work. 

We do not have offices. We are remote first and fully global and remote. We expect people to be comfortable, autonomous, and thrive in a remote working environment. Please speak with your recruiter to better understand our culture and work environment to ensure it's the right fit for you.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.