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Immigration Consultant, Hong Kong - job 1 of 4

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Key Responsibilities

  • Offer a consistent, industry-leading experience to customers by providing legal support and strategy from the initial kick-off call through petition filing.

  • Actively monitor individual case pipeline to achieve production targets, meet critical deadlines, and increase client satisfaction.

  • Effectively communicate with customers regarding procedural and case processing issues, identify client immigration solutions, and understand current client activity.

  • Provide feedback in opportunities for continuous process improvement and elimination of redundancy.

  • Report directly to the Immigration Specialist Manager.

  • Managing Employment Life-Cycle.

  • Work on special projects, as assigned.

Requirements

  • 5+ year of business immigration experience, either as a Paralegal or Immigration Specialist"Communication goes both ways. I needed space because I wasn’t feeling good about how things were. I’m not here to argue about it, just focusing on myself right now."

  • Knowledge of most visa types processes in Hong Kong such as general employment policy, ATSMP, IANG and Tech Talent Pass visa

  • 1+ year of experience working in a law firm, corporate, or startup setting

  • Strong writing, logical reasoning, and communication skills

  • Strong client services skills:

    • Experience directly interacting for customers via email, call, and video

    • Experience anticipating clients’ needs and addressing their concerns

  • Experience managing individual pipeline and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines

  • Ability to function independently while following established directions and processes with limited hand-holding

  • Strong attention to detail

  • Familiarity with JIRA, Notion and slack as a plus!

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

DISCLOSURE 

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on the 19th of February, 2025.

For more information about our data protection practices, please visit our Privacy Policy.

You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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Alex Bouaziz
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What You Should Know About Immigration Consultant, Hong Kong, Deel

Join Deel as an Immigration Consultant in Hong Kong and become a part of an exhilarating journey where you help businesses tap into global talent without borders. At Deel, we believe that exceptional talent exists everywhere, and our mission is to create an inclusive hiring landscape for companies worldwide. As an Immigration Consultant, you'll provide industry-leading legal support and strategic guidance to clients right from the kickoff call to petition filing. Your role involves actively monitoring individual case pipelines to achieve production targets, ensuring clients are satisfied and informed throughout the process. You'll communicate effectively with clients to identify immigration solutions that meet their needs while looking for opportunities to enhance our processes. Collaborating with our Immigration Specialist Manager, you’ll also have the chance to manage employment life-cycles and work on special projects that drive our ambition of creating a diverse global economy. If you’re passionate about helping others find their footing in new opportunities and have a solid background in business immigration, we’d love to have you on our amazing team. With a culture centered on growth and innovation, this could be the perfect place for you to thrive and make a real impact.

Frequently Asked Questions (FAQs) for Immigration Consultant, Hong Kong Role at Deel
What are the requirements for the Immigration Consultant position at Deel in Hong Kong?

To apply for the Immigration Consultant position at Deel in Hong Kong, candidates should have over 5 years of business immigration experience, preferably as a Paralegal or Immigration Specialist. A year of experience in a law firm, corporate, or startup setting is also essential. Additionally, strong writing, logical reasoning, and customer service skills, along with knowledge of visa processes in Hong Kong, are crucial for the role.

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What are the key responsibilities of an Immigration Consultant at Deel?

As an Immigration Consultant at Deel, you'll be responsible for providing comprehensive legal support and strategies from the initial call through to the filing of petitions. You'll closely monitor case pipelines, communicate with clients regarding their cases, and suggest improvements in our processes while managing the employment life-cycle for clients. Your role will ensure customer satisfaction and effective case processing.

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How does the Immigration Consultant role at Deel support clients?

The Immigration Consultant role at Deel supports clients by offering tailored legal advice and strategies throughout their immigration journey. You'll work closely with clients to address their needs, identify solutions, and keep them informed about their cases, ensuring a smooth and satisfactory experience.

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What skills are essential for succeeding as an Immigration Consultant at Deel?

To excel as an Immigration Consultant at Deel, essential skills include strong client service skills, the ability to juggle multiple cases effectively, excellent communication abilities, and keen attention to detail. Experience with tools like JIRA, Notion, and Slack is a plus, which can further enhance workflow efficiency.

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What can I expect from the work culture at Deel as an Immigration Consultant?

The work culture at Deel is innovative, diverse, and committed to fostering growth. As an Immigration Consultant, you'll be part of a global team focused on delivering the best customer experience while continuously learning and exchanging ideas to improve our processes and services.

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Common Interview Questions for Immigration Consultant, Hong Kong
Can you describe your experience with immigration processes relevant to the Immigration Consultant role?

In responding to this question, share specific immigration processes you've worked with, such as general employment policies or specific visa types relevant to Hong Kong like the Tech Talent Pass. Highlight any successful cases you've managed and how they relate to the responsibilities of the role at Deel.

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How do you handle high-pressure situations while managing client cases?

Discuss your strategies for maintaining calm and organization under pressure. You could mention prioritizing tasks, effective communication with clients to manage expectations, and employing tools to track progress in your cases.

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What methods do you use to ensure client satisfaction?

Highlight your ability to anticipate client needs, communicate proactively about changes or concerns, and provide timely updates on case progress. Mention how you gather feedback and work on areas for improvement.

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Can you provide an example of a complex immigration case you managed successfully?

Prepare a specific example that illustrates your problem-solving capabilities. Discuss the challenges you faced, your approach to finding solutions, and the positive results you achieved for the client.

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What tools or software are you familiar with that can assist in your role as an Immigration Consultant?

Mention any legal or project management tools you have experience with, such as JIRA, Notion, or Slack. Explain how you used these tools to manage cases efficiently and enhance communication with clients and team members.

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How do you keep up with changes in immigration laws and policies?

Discuss your commitment to professional development, such as attending workshops, webinars, or following relevant publications and organizations. Demonstrate your proactive approach to staying informed about immigration updates.

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Why do you want to work at Deel as an Immigration Consultant?

Share your alignment with Deel's mission and values, expressing your enthusiasm for contributing to a company that prioritizes removing hiring barriers and connecting diverse talent with opportunities. Emphasize your desire to be part of a dynamic team.

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Describe a time when you identified a process improvement in your previous role.

Provide a specific example where you recognized inefficiency and actively sought ways to enhance the workflow. Discuss the changes you implemented and how they positively impacted overall efficiency and client satisfaction.

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How do you manage multiple clients effectively?

Explain your organizational skills, such as creating to-do lists, setting reminders, and prioritizing tasks based on deadlines. Share examples of how you successfully balanced priorities without compromising service quality.

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What aspect of being an Immigration Consultant do you find most rewarding?

Express your passion for helping people navigate their immigration journeys. Discuss how seeing clients achieve their goals and building relationships with diverse individuals motivates you.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

1792 jobs
MATCH
VIEW MATCH
BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 3, 2025

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