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Local Market Payroll Specialist (Australia) - job 1 of 2

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800  million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Key Accountabilities:

Customer:

  • Day to day management of customers; to provide excellent service

  • Timely and accurate facilitating of customer payrolls

  • Ownership and management of customer queries in a timely fashion

  • Teamwork:

  • Support and share knowledge with colleagues to ensure the overall effectiveness of the wider team

  • Identify improvement opportunities, people, processes, resources, etc.

  • Conduct training gap analysis based on payroll validation done

  • Act as a Subject matter expert for payroll processes

Security:

  • Ensure all processes and procedures are followed and developed

  • Comply with all security policies to maintain/ enhance the confidentiality and integrity of data security

  • Ensuring customer satisfaction in line with Company’s vision and values

  • Ensuring payments to employees/ authorities are made accurately and on time

  • Ensure service quality and timely responses to Company customer questions/ queries

  • Essential Functions and Key Responsibilities

  • Accurate and timely processing of client payrolls; from receipt of payroll changes (via various methods) to timely dispatch and approval of client payroll

  • Hands-on experience in Payroll & Compliance of Australia payroll

  • Producing invoice triggers for accurate client invoicing

  • Develop processes and procedures for the business following customer and business requirements

  • Should ensure to regularly following the compliance requirement. Provide appropriate feedback about the findings to Team Lead.

  • Manage all year-end statutory returns on time. Compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and reporting on this

  • Determining payroll liabilities by calculating employee federal and state income, social security taxes, employer's social security, unemployment, and workers compensation payments

  • Assist as required with system testing/upgrade requirements

  • Resolving payroll discrepancies and Maintaining payroll operations by following policies and procedures

  • Developing ad-hoc financial and operational reporting as needed

  • Preparation and payment of all State and Federal tax obligations including PAYG tax, Payroll tax, Superannuation Guarantee contributions

  • Preparation and timely delivery of pay slips and annual payment summaries

  • Liaise with ATO on any issues and Assisting with month-end reporting

  • Working closely with Client & Local Compliance partner

  • Develop and drive action plans and root cause analysis reports for issues, as required

Skills required:

  • Must be Australia payroll experienced (Minimum 2 years)

  • Excellent communication skills; both written and verbal

  • Experience in managing multiple customers in a payroll/ HR or project management capacity

  • Tenacious, organized, and customer focused approach

  • Ability to develop a team of people i.e. share knowledge and expertise with colleagues and customers; coaching, development, ad hoc training

  • Demonstrable customer service skills

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

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CEO of Deel
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Alex Bouaziz
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Average salary estimate

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$60000K
$80000K

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What You Should Know About Local Market Payroll Specialist (Australia), Deel

Join the Deel team as a Local Market Payroll Specialist in Australia! At Deel, we're redefining global payroll and HR solutions, making it easier for businesses to tap into talent without borders. Our platform integrates payroll, compliance, and HR into a powerful tool that serves thousands of global teams. As a Local Market Payroll Specialist, you will play a crucial role in managing customer payroll processes, ensuring accuracy and compliance while providing stellar customer service. You will have the opportunity to use your expertise in Australian payroll regulations to drive processes and develop training for your colleagues. Your contributions will directly impact the satisfaction of our customers and the seamless operation of payrolls for teams across Australia. If you're a passionate individual with a strong background in payroll and a knack for solving problems, we want you to be part of our mission to create a more inclusive global workforce. Your experience at Deel will not only advance your career but also position you as a leader in this exciting new era of remote work. Here's your chance to be part of an innovative company recognized as a pioneer in the global work revolution!

Frequently Asked Questions (FAQs) for Local Market Payroll Specialist (Australia) Role at Deel
What are the key responsibilities of a Local Market Payroll Specialist at Deel?

As a Local Market Payroll Specialist at Deel, you will manage customer payroll processes, ensuring timely and accurate payrolls for clients in Australia. Your responsibilities will include processing payroll changes, resolving discrepancies, and conducting training for team members. You'll also be responsible for compliance with Australian payroll laws, preparing tax obligations, and liaising with the ATO on payroll issues, all while providing exceptional customer service.

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What qualifications are needed to become a Local Market Payroll Specialist at Deel?

To qualify for the Local Market Payroll Specialist position at Deel, candidates should have a minimum of 2 years of experience in Australian payroll, strong communication skills, and a customer-focused approach. Additionally, familiarity with payroll compliance and the ability to manage multiple customers effectively are essential. A proactive mindset towards problem-solving and a commitment to continuous learning are also important for this role.

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How does Deel support professional development for Local Market Payroll Specialists?

Deel fosters an environment of continuous learning and growth for Local Market Payroll Specialists. You will have opportunities to participate in training sessions, share knowledge with colleagues, and help improve internal processes. Our commitment to personal development is reflected in our supportive team culture, which emphasizes knowledge sharing and collective success.

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What benefits can a Local Market Payroll Specialist expect at Deel?

As a Local Market Payroll Specialist at Deel, you'll enjoy a competitive salary, stock grant opportunities, flexible remote work options, and various perks that cater to your needs. We believe in providing fair rewards and inclusive benefits that recognize the diversity of our team. You'll also have access to tools and resources to help you thrive in your role.

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What is the work culture like for a Local Market Payroll Specialist at Deel?

The work culture at Deel is dynamic, inclusive, and collaborative, making it an exciting place to be for a Local Market Payroll Specialist. You will be part of a diverse team of professionals who share a commitment to innovation and customer satisfaction. With a focus on teamwork and continuous improvement, Deel encourages a positive work environment where everyone's contributions are valued.

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Common Interview Questions for Local Market Payroll Specialist (Australia)
What experience do you have with Australian payroll processing?

When answering this question, provide specific examples of your previous roles, detailing the payroll processes you've handled, the compliance regulations you've navigated, and the tools you've used. Highlight your familiarity with Australian tax obligations and mention any challenges you've faced and overcome.

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How do you ensure accuracy in payroll processing?

For this question, discuss your methods for double-checking figures, maintaining organization, and using payroll software effectively. You might mention specific procedures or audits you've conducted to ensure accuracy, along with how you stay updated on compliance requirements to minimize errors.

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Can you describe a time when you resolved a payroll discrepancy?

Use this opportunity to illustrate your problem-solving skills. Share a specific situation where you identified, addressed, and resolved a payroll issue. Discuss steps you took, how you communicated with the affected parties, and the outcome.

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What strategies do you use to manage multiple payroll clients effectively?

In your response, emphasize time management skills and explain how you prioritize tasks. Mention any tools or systems you use to track payroll schedules, customer needs, and compliance deadlines, showcasing your organizational abilities.

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How do you handle confidentiality in payroll processes?

Discuss your understanding of the importance of confidentiality in payroll and HR functions. Explain the measures you take to ensure data is protected, such as following protocols, using secure software, and keeping client information private.

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What approach do you take when training team members in payroll processes?

Share your training philosophy and outline steps you take to educate colleagues on payroll processes. Highlight your skills in creating training materials, giving clear instructions, and supporting team members as they learn new systems.

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Why do you want to work as a Local Market Payroll Specialist at Deel?

Your answer should express genuine enthusiasm for the role and appreciation for Deel's mission. Highlight aspects of the company culture or work revolution that resonate with you, and connect your career goals to the opportunities available at Deel.

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How do you stay updated on changes in payroll regulations?

Discuss your proactive approach to professional development, such as attending workshops, subscribing to industry publications, and participating in relevant online forums or communities. Mention specific resources that help you keep your knowledge current.

Join Rise to see the full answer
What is your experience with payroll software and tools?

Explain the various payroll software systems you've worked with, emphasizing any that are relevant to Australian payroll. Highlight your technical skills, including any certifications, to demonstrate your capability in using payroll technology effectively.

Join Rise to see the full answer
How do you approach customer service in payroll management?

Here, you want to emphasize your commitment to customer satisfaction. Describe your communication style and how you ensure that client inquiries are addressed efficiently. Share examples of how you've gone above and beyond to support clients in payroll matters.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
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DATE POSTED
April 11, 2025

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