Team Lead, Professional Services Consultant - job 2 of 2

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800  million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Overview:

The Team Leader (TL) will provide direct supervision to a team of Implementation Solution Design Consultants (SDCs) within their region. This role is pivotal in supporting SDCs, providing training and mentoring, and developing SDC talent to drive business growth. The TL will cultivate a culture of high performance and professionalism, ensuring productivity, quality, and stakeholder satisfaction in global implementation projects.

As a first-level supervisory position, the TL will proactively review project objectives, monitor milestones, and ensure on-time delivery while maintaining performance standards. This role requires collaboration with various teams, ensuring seamless execution of payroll and HR system implementations while upholding compliance and best practices.

Key Responsibilities:

• Establish a high-performance culture, coaching SDCs and modeling accountability and goal achievement.

• Foster a positive team environment, encouraging collaboration across teams and working with Management to balance capacity and demand.

• Promote best practice execution by analyzing and improving current processes, procedures, and documenting them through process maps and desktop procedures.

• Ensure team deliverables meet high-quality standards and align with Operations process requirements.

• Develop exceptional talent through proactive recruiting, employee development plans, and succession planning.

• Set clear objectives and goals, monitor individual performance, and address skill deficiencies through training.

• Collaborate with Regional Managers and Global Implementation Team Leaders to organize workloads and allocate resources efficiently.

• Ensure sufficient project resources to cover for holidays, absences, or peak work periods.

• Ensure compliance and audit adherence (including SOC1 requirements), verifying that audit documents are completed routinely.

• Address client issues or complaints promptly and escalate when necessary.

Skills & Qualifications:

• Global Payroll knowledge or experience is a strong advantage.

• Understanding of data flow, system integrations, and movement of information across platforms.

• Excellent communication skills (both written and verbal) with the ability to communicate at all levels.

• Strong client management and relationship-building skills.

• Exceptional organizational and time-management abilities.

• Proficiency in MS Excel for reporting and data analysis.

• Ability to operate in a structured and organized manner.

• Influencer mindset, understanding drivers for change and effectively advocating for improvements.

• Strong analytical and problem-solving skills, capable of designing and implementing effective solutions.

• Proven ability to prioritize workloads and assist team members in doing the same.

• Tenacity and resilience, ensuring tasks are completed objectively and efficiently.

• Ability to work collaboratively and take initiative to expand expertise.

• Calm under pressure, handling challenges with professionalism.

• Bi-lingual in an EMEA language (Spanish, German, French, etc.) is a plus.

• Three to six (or more) years of global implementation experience in Payroll, HR, or Project Management.

• Familiarity with HR, Payroll, Finance, and Treasury systems.

• Strong understanding of ISO/SOX compliance.

• This role at Safeguard Pay is ideal for a results-driven leader with global payroll expertise, exceptional team leadership skills, and a commitment to delivering high-quality solutions in a dynamic and fast-paced environment.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144