Platform UX Designer - Product

Role Description: 

Defense Unicorns is looking for an experienced designer to help us improve our core mission capabilities, build new tools that simplify the software delivery experience, contribute to our internal component library, and improve our tooling and experiences for software developers, Kubernetes engineers, and system administrators. We highly value collaborative design, craft expertise, and strong product thinking. 

Responsibilities: 

• Collaborate with cross-functional teams to conceptualize and execute high-fidelity prototypes, translating concepts into user-friendly designs that align with our brand and business objectives. 
• Conduct comprehensive UX research and testing methodologies to gather user feedback, identify pain points, and iterate on design solutions for optimal user satisfaction.
• Help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on an effective visual design. 
• Utilize data analysis techniques to interpret user behavior patterns, extracting actionable insights to inform design decisions and enhance product functionalities.
• Cultivate empathy for end-users across product teams & stakeholders by creating and maintaining user personas.
• Collaborate with developers to design and build data-centered tools that improve engineer/SRE experience.
• Create, collaborate, and iterate on user flows, site maps, user journeys, and other design artifacts.
• Plan iterative design improvements that are delivered to production regularly. 
• Ensure high-quality user experience and integrate feedback into product design
• Work closely with other product teams and designers to ensure cross-product integration.
• Mentor and uplevel design practices across the company.
• Develop a deep understanding of the DevSecOps life cycle.
• Own the end-to-end design process of assigned features/products.
• Map out user experience flows to identify new product needs.
• Design initial prototypes and wireframes for new applications.

Travel Expectations/Requirements: 10%-15%

The listed responsibilities are not exhaustive, and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. 

Preferred Experience and Qualifications:

• I have a robust portfolio showcasing a range of design work demonstrating creativity, technical proficiency, and a firm grasp of design principles.
• Have proven experience in prototyping and visual design, demonstrating proficiency in industry-standard design tools (e.g., Adobe Creative Suite, Sketch, Figma, etc.).
• Have a strong background in conducting UX research and testing methodologies to improve product usability and user satisfaction.
• Experienced in working with AI platform solutions.
• Experienced in working with Platform technologies.
• Experience in working with enterprise-level software.
• Value high-quality, well-crafted visual and interaction design and care about the details.
• Strong ability to plan and facilitate design and discovery workshops that drive alignment and decisions
• Have a good understanding of DevSecOps, Cloud Platforms, and Secure Software delivery.
• Have experience leading user engagements fully remote (ex., interviews, usability testing, design workshops).
• Are proficient in data analysis techniques and tools to derive insights, with the ability to translate data into actionable strategies.
• Have excellent communication skills to collaborate with diverse teams and present design concepts effectively.
• Ability to work independently, manage time efficiently, and thrive in a remote work setup.
• Experience with mockup and prototyping tools.
• Familiarity with HTML, CSS, Javascript, and Typescript is appreciated. You don't need to be an expert—just fluent enough to collaborate with engineers, and know what's possible with frontend technologies.
• Flexibility to adapt to evolving project needs and contribute effectively in a fast-paced environment.
• Love tackling ambiguous problems and shaping them into clear goals.
• Value high-quality, well-crafted visual and interaction design and care about the details.
• Are generative and enjoy coming up with novel but simple solutions.
• Enjoy collaborating closely with developers and have empathy for developer experience.
• Are interested in the technology under the hood that enables secure software delivery.
• Have a passion for our mission-focused organizations who need secure software & capabilities.