Job details

Technical Support Specialist - India Remote

Degreed is seeking a Technical Support Specialist to join their Client Experience team. The role involves providing technical support to clients, resolving software issues, and ensuring a positive support experience.

Skills

Excellent analytical and problem-solving skills
Strong written and verbal communication skills
Ability to learn new software quickly
Experience with web troubleshooting and SaaS applications

Responsibilities

Provide technical support via phone, email, and chat platforms
Diagnose and resolve technical software issues
Document technical issues and resolutions
Stay current with product updates and best practices
Assist in onboarding new team members

Education

Professional fluency in English and French

Benefits

To read the complete job description, please click on the ‘Apply’ button

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CEO of Degreed

David Blake

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By Degreed

Degreed revolutionizes learning in the workplace, serving one third of Fortune 50 companies with a platform that spans 191 countries, enabling personal and professional growth through diverse learning methods.

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