Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
DEI Talent Program Manager
Overview:
This position will play a key role in creating and executing diversity, equity, and inclusion priorities. Diversity, Equity, and Inclusion (DEI) Program Manager will drive the development, design, and implementation of initiatives that foster a diverse and inclusive workplace culture and enhance the ability to develop and retain a high-performing, diverse workforce. This person is a passionate DEI champion who will proactively support Mastercard’s DEI business strategy objectives.
Internally, this role is referred to as a Manager, Talent Management.
Role:
- Work closely with the VP of People and other internal stakeholders to define and deliver Mastercard’s DEI vision, strategy, goals, and priorities across the business and build a culture of inclusion.
- Design and deliver the DEI program and events to build inclusion and allyship.
- Develop processes along with a communications repository, SOPs, etc. required for program rollouts.
- Maintain awareness of DEI best practices and industry standards
- Work cross-functionally with the Talent Management to enhance Mastercard's DEI retention process, build toolkits, collateral, and track goal progress to ensure impactful results.
- Lead the DEI Councils, define the structure and responsibilities.
- Serve as a liaison to the business resource group (BRGs) on matters of retention and development.
- Partner with Learning and Development Team to coordinate and deliver impactful DEI training.
- Ability to analyze various types of human resources data and identify trends.
- Work closely with outside DEI organizations, developing professional partnerships.
- Represent the company in meetings with internal and external stakeholders, where appropriate
- Use your HR expertise, and business acumen to establish a trusted partnership with a diverse set of employees across the business.
- Other responsibilities as assigned.
All About You:
- Ability to think strategically and creatively while exercising good judgment in a fast-paced environment.
- Ability to effectively manage multiple work streams.
- Strong attention to detail and the ability to prioritize time-sensitive responsibilities. Ability to multi-task with solid organizational skills, ability to manage ambiguity in the workplace, and apply problem-solving skills.
- You will bring a results-oriented, collaborative mindset to the People & Capability and DEI Talent Strategies team.
Bachelor’s degree or equivalent industry experience
- Prior DEI, HR, or program management experience; with a full or partial focus on diversity, equity, and inclusion
- Experience working with business resource groups.
- Strong program and project management skills; ability to operationalize and scale programs.
- Experience leading programs from ideation, pilot and experimentation to execution and evaluation establishing program requirements, using data and metrics to determine interventions.
- Increasingly progressive experience in a Human Resources discipline neighboring Diversity, Equity & Inclusion such as HR business partner, talent acquisition, learning & development, organizational effectiveness, and/or change management preferably in a high growth business.
- Excellent written and oral communication skills.
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
-
Abide by Mastercard’s security policies and practices;
-
Ensure the confidentiality and integrity of the information being accessed;
-
Report any suspected information security violation or breach, and
-
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.