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SMB Head Of Account Management & Partner Experience EU - job 1 of 2
Deliveroo is looking for a Head of Account Management & Partner Experience for the SMB team to drive performance and support new partners on our platform.
Skills
- Leadership
- Team Management
- Influence and Negotiation
- Project Management
- Communication
Responsibilities
- Define account servicing model for SMB accounts
- Lead the implementation of new service models
- Manage daily account management operations
- Build and coach a high-performing team
- Develop operational strategy for NPX/AM
- Identify training programs for staff
- Partner with operations to build incentive programs
- Collaborate with technology teams for tool enhancements
- Manage recruitment processes for team growth
Education
- Degree in relevant field or equivalent experience
Benefits
- Health benefits
- Family support
- Financial wellness programs
- Diversity and inclusion initiatives
To read the complete job description, please click on the ‘Apply’ button
Deliveroo Glassdoor Company Review
Will Shu
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Deliveroo DE&I Review
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CEO of Deliveroo
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Deliveroo
To create the best food delivery experience in the world.
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BENEFITS & PERKS
Performance Bonus
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$80,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 27, 2024
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