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SMB Head Of Account Management & Partner Experience EU image - Rise Careers
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SMB Head Of Account Management & Partner Experience EU - job 1 of 2

Deliveroo is looking for a Head of Account Management & Partner Experience for the SMB team to drive performance and support new partners on our platform.

Skills

  • Leadership
  • Team Management
  • Influence and Negotiation
  • Project Management
  • Communication

Responsibilities

  • Define account servicing model for SMB accounts
  • Lead the implementation of new service models
  • Manage daily account management operations
  • Build and coach a high-performing team
  • Develop operational strategy for NPX/AM
  • Identify training programs for staff
  • Partner with operations to build incentive programs
  • Collaborate with technology teams for tool enhancements
  • Manage recruitment processes for team growth

Education

  • Degree in relevant field or equivalent experience

Benefits

  • Health benefits
  • Family support
  • Financial wellness programs
  • Diversity and inclusion initiatives
To read the complete job description, please click on the ‘Apply’ button
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CEO of Deliveroo
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Will Shu
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To create the best food delivery experience in the world.

43 jobs
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BENEFITS & PERKS
Performance Bonus
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$80,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 27, 2024

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