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SMB Head Of Account Management & Partner Experience EU image - Rise Careers
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SMB Head Of Account Management & Partner Experience EU - job 2 of 2

Deliveroo's SMB team is responsible for managing relationships with independent restaurant and retail partners across Europe. They are seeking a Head of NPX & AM to lead a team focused on partner account management and strategic planning.

Skills

  • Leadership
  • Team Management
  • Influence and Negotiation
  • Project Management
  • Teamwork
  • Communication

Responsibilities

  • Define future account servicing model for SMB accounts
  • Lead the implementation of new models in collaboration with Deliveroo functions
  • Manage daily account management operations
  • Build and coach an engaged team
  • Develop operational strategy for NPX/AM centre
  • Partner with operations teams for local incentive programmes
  • Identify process improvement opportunities

Education

  • Bachelor's degree or equivalent experience

Benefits

  • Health benefits
  • Family support
  • Financial wellness programs
  • Community engagement initiatives
  • Convenience perks
  • Growth and development opportunities
  • Flexible time away policies
To read the complete job description, please click on the ‘Apply’ button
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CEO of Deliveroo
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Will Shu
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To create the best food delivery experience in the world.

43 jobs
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BENEFITS & PERKS
Performance Bonus
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 6, 2024

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