Job details
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SMB Head Of Account Management & Partner Experience EU - job 2 of 2
Deliveroo's SMB team is responsible for managing relationships with independent restaurant and retail partners across Europe. They are seeking a Head of NPX & AM to lead a team focused on partner account management and strategic planning.
Skills
- Leadership
- Team Management
- Influence and Negotiation
- Project Management
- Teamwork
- Communication
Responsibilities
- Define future account servicing model for SMB accounts
- Lead the implementation of new models in collaboration with Deliveroo functions
- Manage daily account management operations
- Build and coach an engaged team
- Develop operational strategy for NPX/AM centre
- Partner with operations teams for local incentive programmes
- Identify process improvement opportunities
Education
- Bachelor's degree or equivalent experience
Benefits
- Health benefits
- Family support
- Financial wellness programs
- Community engagement initiatives
- Convenience perks
- Growth and development opportunities
- Flexible time away policies
To read the complete job description, please click on the ‘Apply’ button
Deliveroo Glassdoor Company Review
Will Shu
3.8
Deliveroo DE&I Review
4.0
CEO of Deliveroo
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Deliveroo
To create the best food delivery experience in the world.
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BENEFITS & PERKS
Performance Bonus
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$60,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 6, 2024
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