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Credit & Collections Specialist

Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide.

Who We Are:

At Bonneville International, our purpose is to build up, connect, inform, and celebrate communities and families in the markets we serve. As an integrated media company, we provide content, advertising, and digital marketing solutions across 23 radio stations in Denver, Phoenix, Sacramento, Salt Lake City, San Francisco, and Seattle, along with the NBC Affiliate TV station, KSL-TV 5, in Salt Lake. We are responsible for lifting and inspiring with respect and giving voice to all the communities and clients we serve.

We believe that empowering our employees to share their ideas and experiences will fuel creativity, innovation, and inspiration. A diverse and inclusive workforce is crucial to our ability to create and deliver exceptional content, products, and services that represent our communities. We’re proud of our history and we want talented people to join us as we continue to grow!

To learn more about Bonneville and how our local media matters, visit: https://bonneville.com/

Position Overview:

The Credit and Collections Specialist will be responsible for management of collections, evaluation and issuance of credit, and coordination of accounts receivable and billing functions for all Bonneville markets. Critical to success in this position is the ability to communicate clearly and work collaboratively with all markets and levels within the organization.

Note: Work configurations are subject to change based on business needs and at company discretion.

  • This position is a hybrid or remote role. Specific hybrid schedules will be determined based on business needs and evaluated by managers and senior management.

What You Will Do:

Primary job duties will include, but are not limited to:

  • Assist in the collection of Key Accounts

  • Work with Executive Vice President, Chief Financial Officer on problem accounts, sending demand letters and establishing payment plans for delinquent accounts.

  • Make outbound calls at levels that effectively reduce DSO and delinquency ratios.

  • Establish an efficient system for timely follow-ups for both internal and external clients.

  • Contact clients to ensure receipt and accuracy of monthly invoices.

  • Annotate ERP system with account status information.

  • Participate in monthly aging review calls with sales management teams.
  • Manage the onboarding and maintenance of new and existing clients

  • Perform Credit Evaluations

  • Assist with the accurate and timely posting of cash

  • Assist with invoicing and reconciliations

  • Manage billing adjustment and refund process

  • Manage the resolution of discrepant and aged items >150 days

  • Establish an efficient system for timely follow-ups for both internal and external clients.

  • Assist with ongoing process improvement initiatives

  • Complete month-end accounting processes in accordance with close calendar

  • Maintain a positive and cooperative rapport with staff, management, and clients. 

  • Cross-train in other areas as needed.

  • Other duties as assigned.

Skills and Experience We Are Looking For: 

  • Bachelor’s degree or equivalent business experience.

  • Strong analytical skills in the area of financial analysis.

  • Ability to manage key Accounts Receivable Processes.

  • Computer literate with working knowledge of Excel, Word, and Adobe acrobat and industry software (Wide Orbit, Marketron)

  • Proficient in the use of 10-key calculator.

  • Reliable, responsible, dependable, able to fulfill obligations.

  • Ability to learn quickly.

  • Detail-oriented.

  • Ability to understand and follow instructions and work with minimum supervision.

  • Effective time management skills; ability to multitask and prioritize proactively and ability to produce high quality work in a fast-paced environment. 

  • Strong self-motivation, well organized, and dependable.

  • Project professional, business-like demeanor in person, over the telephone and through e-mail.

  • Proven ability to work autonomously as well as establish effective communications and working relationships with co-workers and others while performing job responsibilities.

  • Ability to exercise good judgment and make a positive impact on department’s productivity.

  • Assist other employees with special projects.

  • Maintenance and organization of files.

  • Experience with Wide Orbit or Marketron a plus.

Physical Demands:

  • Receive, process, and maintain information through oral and/or written communication effectively.

  • Manual dexterity and fine motor skills to operate computer keys and general office equipment.

  • Ability to work on a computer for prolonged periods of time. Access to a reliable internet connection.

  • Sit and/or stand for extended periods of time.

Compensation: $25.00 - $33.80 per hour depending on experience. 

What We Offer You: Check Out Our Bonneville Benefits!

Employees at Bonneville can enjoy a broad offering of benefits, including:

  • Robust, affordable medical, dental and vision coverage with no wait period for enrollment

  • 401(k) with Company match and employer-funded retirement account, both fully vested from day one

  • Paid leave for new parents under our Medical Maternity (8 weeks) and Parental Leave (8 weeks) benefits

  • Opportunities to apply for tuition reimbursement

  • Paid time off for vacation (120 hours accrued per year) and sick leave (80 hours accrued per year) in addition to 12 paid company holidays per year

  • Paid time off for volunteering (40 hours per year)

  • Employee Assistance Program (EAP) services

  • Access to an entire team of free financial planners

  • Matches on contributions to charitable organizations after one year of service

  • Continuous growth and development opportunities

  • Dynamic team culture that values teamwork, having fun, and collaboration

Bonneville is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Minority/female/disability PWDNET/veteran are encouraged to apply.

Average salary estimate

$61192 / YEARLY (est.)
min
max
$52000K
$70384K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Credit & Collections Specialist, Deseret Industries

At Bonneville International, we are on the lookout for a Credit & Collections Specialist to join our dynamic team at the SLC Triad Center. As a trusted voice in media, our mission is to connect and uplift communities across 23 radio stations and our NBC Affiliate, KSL-TV 5. In this position, you will play a vital role in managing collections, evaluating credit, and coordinating accounts receivable functions across all our markets. If you have a knack for problem-solving and strong communication skills, this role is just for you! You'll work directly with senior management to tackle problem accounts, establish payment plans, and ensure that invoicing is seamless. With our hybrid or remote work options, you can enjoy flexibility while working effectively. We are all about collaboration, so establishing relationships across all levels of the organization is key to succeeding here. Your responsibilities will also involve maintaining a system for timely follow-ups and managing billing processes, which means that your detail-oriented nature will truly shine. Is your background in financial analysis and do you thrive in a fast-paced environment? If so, Bonneville could be the perfect place for your next career step. With robust benefits including medical, dental, 401(k) matching, and paid leave, plus a supportive and fun team culture, we invite you to apply and grow with us. Come be a part of our mission to empower communities as our Credit & Collections Specialist.

Frequently Asked Questions (FAQs) for Credit & Collections Specialist Role at Deseret Industries
What are the responsibilities of a Credit & Collections Specialist at Bonneville International?

The Credit & Collections Specialist at Bonneville International is tasked with managing collections, assessing credit, and coordinating accounts receivable functions. This role includes working closely with senior management to address problem accounts, establishing payment plans, and assisting in collecting from key accounts. You will also ensure timely invoicing, manage billing adjustments, and participate in aging reviews, contributing to the financial health of the organization.

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What qualifications are required for the Credit & Collections Specialist position at Bonneville International?

To be considered for the Credit & Collections Specialist position at Bonneville International, candidates should possess a Bachelor’s degree or equivalent business experience. Strong analytical skills in financial analysis, proficiency in Excel, and the ability to manage accounts receivable processes are essential. Additionally, candidates should exhibit detail-oriented tendencies and effective time management skills to thrive in this role.

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Is there room for growth as a Credit & Collections Specialist at Bonneville International?

Yes, Bonneville International emphasizes continuous growth and development opportunities for its employees, including the Credit & Collections Specialist role. With a dynamic team culture, there are frequent chances to take on new responsibilities, cross-train in different areas, and participate in ongoing process improvement initiatives, enabling you to propel your career within the company.

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What benefits are offered to Credit & Collections Specialists at Bonneville International?

Credit & Collections Specialists at Bonneville International enjoy a comprehensive benefits package, which includes affordable medical, dental, and vision coverage, a 401(k) plan with company matching, paid parental leave, and generous paid time off. Additional perks like tuition reimbursement and volunteer time off further support a healthy work-life balance.

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What kind of workplace environment can Credit & Collections Specialists expect at Bonneville International?

At Bonneville International, the workplace environment is vibrant and collaborative. The company prides itself on fostering a culture that values teamwork, inclusivity, and innovation. As a Credit & Collections Specialist, you’ll work in a supportive setting where your ideas are encouraged, and you'll have the chance to build rapport with a diverse array of colleagues.

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Common Interview Questions for Credit & Collections Specialist
Can you describe your experience with managing collections and accounts receivable?

When answering this question, share specific examples from your previous roles where you successfully managed collections and accounts receivable processes. Highlight any metrics you improved, such as reduced DSO (Days Sales Outstanding), and discuss how you developed relationships with clients to facilitate timely payments.

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How do you prioritize your tasks in a fast-paced financial environment?

In your response, outline your strategies for time management and task prioritization. Mention tools or techniques you use to stay organized, such as creating daily to-do lists or using project management tools to keep track of deadlines, which is crucial for a Credit & Collections Specialist.

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What steps do you take to ensure accuracy in invoicing?

Discuss the methods you employ to double-check invoices before they are sent out. This may include cross-referencing them with contracts, confirming amounts with clients, and maintaining thorough records to ensure clarity and transparency throughout the billing process.

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How would you handle a difficult client with overdue payments?

Share a step-by-step approach on how you would tactfully communicate with the client, starting with a friendly reminder and progressing to more formal follow-up if necessary. Emphasize your commitment to maintaining a professional rapport while ensuring the company’s financial interests are protected.

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Can you explain your experience with financial analysis?

When discussing your experience with financial analysis, provide examples of the types of analyses you've conducted, how you tracked KPIs, and any tools you have been proficient in, such as Excel or specialized software. Mention how your analytical insights positively impacted your previous employers.

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What do you consider essential when managing client accounts?

Address the importance of communication, regular follow-ups, and personalized service in managing client accounts. Explain how these practices can lead to stronger relationships and timely payments, which is crucial for the role of a Credit & Collections Specialist.

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How do you stay motivated during repetitive tasks such as collections and reconciliations?

Reveal your strategies for staying engaged during repetitive tasks. This can include setting personal milestones, celebrating small victories, and reminding yourself of the overall impact of your work on the organization’s cash flow, which is essential for a Credit & Collections Specialist.

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Describe a time when you successfully resolved a discrepancy in accounts.

When providing your answer, focus on a concrete example where you identified, investigated, and resolved a discrepancy. Highlight the steps you took to solve the issue and emphasize how your resolution improved account standing and client trust.

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What skills do you think are crucial for a successful Credit & Collections Specialist?

Discuss skills such as strong analytical abilities, a detail-oriented mindset, effective communication, and problem-solving skills. Emphasize how these skills contribute to the success of a Credit & Collections Specialist in managing accounts and securing timely payments.

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Why do you want to work for Bonneville International as a Credit & Collections Specialist?

This is your opportunity to showcase your knowledge of Bonneville International’s mission and values. Explain how you align with the company’s commitment to community and your desire to be part of a dynamic team that fosters collaboration and innovation in your role as a Credit & Collections Specialist.

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DATE POSTED
April 16, 2025

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