Desk Coordinator

Desk Coordinator

01357A

VICE PROVOST ACADEMIC PROGRAMS

Norfolk, VA

Classified

Full Time

F Administrative Support (Clerical & Sales)

This position is responsible for providing frontline desk customer service to students, faculty, staff, and others. Also provides administrative support for a wide range of student success, retention and recruitment programing. Represent the team at weekly meetings and events, as needed. The position will support fiscal duties as directed by supervisor. May also lead and direct the work of students and hourly staff as needed.

Considerable knowledge of effective customer service and problem resolution techniques. Considerable knowledge of standard office practices and procedures. Working knowledge of information systems and PC-related software to include Microsoft Office products. Effective oral and written communication skills. Effective time management and organizational skills. Demonstrated ability to prepare correspondence, manipulate data and produce reports. Demonstrated ability to lead and direct the work of student and hourly worker. Demonstrated ability to work independently and be a team player. Demonstrated ability to pay attention to detail.

None

None

Considerable experience providing administrative support and customer service in a team environment. Considerable experience working with diverse customers.

Associate degree or equivalent coursework in business, administration, hospitality or other related filed of study. Some experience working in higher education. Some experience with BANNER.

This is not a remote/telework position
This position is in-person, Monday through Friday, 8:00AM- 5:00PM

Salary commensurate with education and experience

S02344

General Public

07/17/2023

08/04/2023

No

None

The final candidate is required to complete a criminal history check.

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS).

Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.

If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.