Desktop Engineer II

Insight Enterprises is currently seeking to hire a full time Desktop Support Engineer to resolve (Tier II) issues related to desktops, laptops and peripherals, including printers, set up and configuration of computers for new users and are responsible for any physical work relating to the computers, such as repairing software or hardware issues and moving workstations to another location. Candidate must possess excellent organizational, communication, customer service skills and be reliable.

ALL RESOURCES MUST BE FULLY VACCINATED.

• Must be able to pass a fingerprint background check

• 
  Position is on-site in NYC (5th Ave)**

-Pay range: $35 - 40+/hr (based on level of experience) + full benefits

Experience must include:

• AD administration – distribution lists access and creation, creating service accounts, HP user accounts provisioning, resource mailboxes access and creation, misc. permissions, reset passwords
• SCCM – software distribution and remote control
• Exchange 2010 experience – apply send as and full mailbox permissions, Distribution list management, email name changes
• Service Now ticketing system experience
• Troubleshooting skills
• Hardware Upgrades
• Windows 10 experience
• O365 Console experience
• Canon Secure Print and HP printer troubleshooting
• Executive support experience
• Zebra printer experience a plus

Insight helps Fortune 500 and mid-tier enterprises transform their data centers to meet tomorrow’s IT challenges today. From recommending ways to bridge the gap between IT and user expectations, to implementing advanced technologies like ITaaS and cloud, to providing robust managed services and technical support, we make IT relevant – standardizing, optimizing, and managing how business gets done!

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: New York || New York (US-NY) || United States (US) || None || None || US - New York, NY ||