Sr Manufacturing Software Systems Engineer

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

This position will be in Dexcom IT/OT team and will be dedicated on projects with operations engineering and manufacturing teams.

The role will work in close collaboration with IT/OT manufacturing software system engineers, manufacturing operations engineers, manufacturing process engineers, operations QA and cross functional IT teams, and will work on SQL Server, SCADA, MES (Siemens Opscenter) and customized manufacturing software.

Where you come in

• Provide day-to-day technical support for manufacturing software systems, including MES (Manufacturing Execution Systems), SCADA, SQL Server, and related applications.
• Support continuous software improvement initiatives by identifying opportunities to enhance system performance, user experience, and operational efficiency.
• Troubleshoot and resolve software-related production issues in a timely manner to minimize manufacturing downtime.
• Collaborate with cross-functional teams including Engineering, Quality, IT, and Production to identify root causes and implement corrective actions for software and system anomalies.
• Monitor and maintain system performance, ensuring uptime and reliability across supported platforms.
• Support software deployments, configuration updates, and system integrations in manufacturing environments.
• Document incidents, service requests, and resolutions in accordance with IT service management processes.
• Conduct routine system health checks and participate in software validation and change control processes.
• Assist in the creation and maintenance of technical documentation, and support procedures.
• Participate in on-call rotation and provide after-hours or weekend support as needed.
• This position assumes and performs other duties as assigned.

What makes you successful:

• 5+ years of experience supporting manufacturing or industrial software systems (e.g., MES, SCADA, database-driven applications).
• Strong troubleshooting and problem-solving skills with the ability to analyze and resolve complex technical issues in a fast-paced environment.
• Hands-on experience with one or more manufacturing systems such as Siemens Opcenter, Ignition, or equivalent platforms.
• Solid understanding of manufacturing processes and production environments (e.g., GMP, lean manufacturing, Six Sigma principles).
• Proficiency in SQL and database query tools for data analysis and issue diagnosis.
• Familiarity with software deployment tools, system monitoring, and version control practices.
• Experience working with cross-functional teams including IT, Engineering, Quality, and Production.
• Familiarity and have practical experience with industry standards related to manufacturing operations including ISA-95
• Knowledge of FDA regulations such as 21 CFR Part 11 
• Excellent verbal and written communication skills; able to document technical issues and communicate with both technical and non-technical users.

Preferred Qualifications: 

• Familiarity with relational databases
• Experience with SW V&V of Automated systems on the factory floor.
• Proven ability to multi-task, prioritize projects, and maintain timelines.
• Detail oriented and organized.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Experience and Education Requirements:

• Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 5-8 years related experience or Master’s degree and 2-5 years equivalent industry experience or a PhD and 0-2 years experience.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

View the OFCCP's Pay Transparency Non Discrimination Provision at this link. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

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