Job details
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Solution Architect
Dialpad is seeking a Solutions Architect to play a crucial role in ensuring customers' success and satisfaction with the company's products. The role involves providing technical guidance, support, and training to customers during deployment and integration.
Skills
- Experience with cloud communications platforms like Google G-Suite and Office 365
- Knowledge of Business VoIP Telephony Services
- Deep understanding of VoIP CODECs and technologies
- Strong grasp of network infrastructure and WAN technologies
- Experience with data center technologies and software components in enterprise service delivery
Responsibilities
- Learn and implement Dialpad deployment methodology and tools
- Assist customers with integration, hardware, and technical needs
- Lead deployments and provide technical guidance to clients
- Host admin training sessions and configure integrations
- Ensure technical health of projects and troubleshoot issues
- Research and find solutions to meet clients' workflow needs
Benefits
- Flexible time off
- Medical, dental, and vision plans
- Monthly stipend for cell phone and home internet bills
- Reimbursement for gym membership costs and wellness events
- Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$90,200/yr - $111,267/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
July 17, 2024
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