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Unit Clerk/Unit Secretary

Overview

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

 

The unit clerk provides administrative support to the clinic staff, greets and assists patients with their appointments, and ensures the patients' charts are in order in accordance with Medicare and company policies and procedures.

 

Schedule: Part-time, 20-24 hours/week, shifts start at 8am; Sundays off; no overnight shifts

 

Compensation: Pay range from $18-$22 per hour, depending on qualifications and experience

 

Benefits:

  • Comprehensive medical, dental and vision benefits
  • Life insurance provided at no additional expense to employee
  • Paid time off (PTO) including holidays
  • Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
  • Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
  • Employee assistance program
  • Wellness program
  • Among others

Responsibilities

What You Can Expect:

  • Enters treatment information into the MIS.
  • Initiates, maintains, and completes the medical record.
  • Assists in other data related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request.
  • Prepares meeting agendas and minutes as requested.
  • Maintains accurate treatment statistics, including treatment dates, hospital dates, no-show information, and information on absences.  Provides reports to the nurse manager or area operations director.
  • May perform duties of receptionist including sorting and distributing mail, answering and routing phones calls, greeting and directing visitors, and other clerical duties.
  • Works with integrity; upholds organizational goals and values.
  • Reacts appropriately under pressure; accepts responsibility for own actions.
  • Uses equipment and materials properly; adapts to changes in the work environment.
  • Demonstrates attention to detail with accuracy and thoroughness.

Qualifications

Successful Candidates Bring:

  • Excellent communication skills
  • Demonstrated clinical excellence
  • Desire to collaborate with care teams
  • Ability to problem solve

Education/Training:

  • High school diploma or general education degree (GED) preferred.
  • One to three months related experience and/or training; or equivalent combination of education and experience. 
  • Should have knowledge of Spreadsheet and Word Processing software.

 

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

 

DCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs

 

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities.  If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.

 

For more information about equal opportunity please see: 

 

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf;

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf;

https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and

https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf.

 

Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles

Average salary estimate

$41600 / YEARLY (est.)
min
max
$37440K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Unit Clerk/Unit Secretary, Dialysis Clinic, Inc.

At Dialysis Clinic, Inc., we’re on the lookout for a dedicated Unit Clerk/Unit Secretary to join our team in Glens Falls. If you’re passionate about providing amazing patient care and want to make a difference in the lives of individuals with chronic kidney disease, this could be the perfect role for you! As the Unit Clerk, you'll be the friendly face at the front desk, greeting patients and assisting them with their appointments. You’ll also play a pivotal role in the clinic by ensuring that all patient charts are organized and up to date, in compliance with Medicare and our internal policies. Your daily tasks will include maintaining the medical records, entering treatment information into our system, and even assisting with clerical duties like managing phone calls and sorting mail. We value teamwork and are looking for someone who can collaborate effectively with other healthcare professionals. With competitive pay ranging from $18-$22 per hour, depending on your qualifications, and a generous benefits package including comprehensive medical, dental, and vision coverage, you'll find that your hard work truly pays off. You'll work 20-24 hours per week, mostly during daytime hours, and enjoy Sundays off! If you want to thrive in a supportive environment that prioritizes individual care and fosters meaningful relationships with patients, we invite you to apply for the Unit Clerk position at DCI today!

Frequently Asked Questions (FAQs) for Unit Clerk/Unit Secretary Role at Dialysis Clinic, Inc.
What are the main responsibilities of a Unit Clerk at Dialysis Clinic, Inc.?

The main responsibilities of a Unit Clerk at Dialysis Clinic, Inc. include providing administrative support to clinic staff, greeting and assisting patients, maintaining accurate medical records, entering treatment information into the MIS, and handling clerical tasks like managing phone calls and sorting mail. You’ll be key in ensuring patient satisfaction while maintaining compliance with Medicare and DCI policies.

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What qualifications do I need to apply for the Unit Clerk position at DCI?

To apply for the Unit Clerk position at Dialysis Clinic, Inc., you should ideally have a high school diploma or GED and some related experience. Familiarity with spreadsheet and word processing software is also required. Strong communication skills and a desire to work collaboratively with care teams are essential for success in this role.

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What is the work schedule for the Unit Clerk role at Dialysis Clinic, Inc.?

The Unit Clerk role at Dialysis Clinic, Inc. is a part-time position requiring 20-24 hours per week. Shifts typically start at 8 AM, and the great news is that you’ll have Sundays off, with no overnight shifts, which promotes a better work-life balance.

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What benefits does Dialysis Clinic, Inc. offer to Unit Clerks?

Dialysis Clinic, Inc. provides a comprehensive benefits package to Unit Clerks including medical, dental, and vision insurance, life insurance at no additional cost, paid time off (PTO), retirement plans with matching contributions, and an employee assistance program, among other perks. This ensures that you'll be well taken care of while contributing to our vital mission.

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How does the Unit Clerk at DCI contribute to patient care?

The Unit Clerk at Dialysis Clinic, Inc. plays a crucial role in enhancing patient care by managing administrative duties that allow healthcare staff to focus on delivering quality treatment. By ensuring patient charts are accurate and helping prepare meetings for the care team, you facilitate a smoother operation which directly impacts the patient experience positively.

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Common Interview Questions for Unit Clerk/Unit Secretary
Can you describe your experience with managing patient records?

It's important to illustrate your familiarity with managing patient records by discussing specific systems you’ve used and how you ensured accuracy and compliance with policies. Mention any related training or experience that highlights your ability to maintain organized and complete records.

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How do you prioritize tasks during busy periods?

Discuss your method for prioritizing tasks, such as making lists or using software to keep track of responsibilities. Highlight your ability to remain calm under pressure and explain how you assess what is most urgent and important to patient care and clinic operations.

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What skills do you think are essential for a Unit Clerk?

Emphasize excellent communication skills, attention to detail, organization, and the ability to work collaboratively with healthcare teams. You can also touch upon your computer skills and capacity to handle sensitive patient information responsibly.

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How would you handle a situation where a patient is upset?

Discuss your approach to conflict resolution and patient care, emphasizing empathy, active listening, and problem-solving. Show that you understand the importance of maintaining professionalism and providing reassurance to patients.

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What motivates you to work in healthcare?

Share your passion for patient care and the fulfillment you derive from contributing to their health journeys. You might talk about specific experiences that inspired you to pursue a career in this field, especially in a role like the Unit Clerk.

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How do you ensure compliance with health regulations and policies?

Discuss your understanding of important regulations, such as HIPAA, and how you stay informed about updates in policies relevant to patient care. You can mention previous training or adherence to protocols in your prior roles that demonstrate your commitment to compliance.

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Describe a time when you had to work with a difficult team member.

Share a specific example that demonstrates your conflict resolution skills and ability to collaborate under challenging circumstances. Emphasize communication and understanding different perspectives in order to achieve team goals.

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What strategies do you use to manage stress in a fast-paced environment?

Talk about your personal stress management techniques, such as staying organized, taking short breaks, and practicing mindfulness. Discuss how these strategies help you maintain high performance and a positive attitude, even during busy shifts.

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How do you stay organized and manage your time effectively?

Elaborate on your specific organizational skills, such as using calendars, task lists, or project management tools. Provide examples of how you've effectively managed competing priorities in a previous role.

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Why do you want to work at Dialysis Clinic, Inc. as a Unit Clerk?

Demonstrate your knowledge of Dialysis Clinic, Inc.'s mission and values. Talk about why you're passionate about kidney care and how you align with the organization's commitment to providing high-quality and compassionate patient services.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 23, 2025

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