Catering Production Coordinator

As a Catering Production Coordinator at DiBella's, your primary responsibilities include coordinating all aspects of catering production, preparing accurate orders for events, making deliveries, conducting follow-up and account maintenance calls, and driving new catering business to the restaurant. You will also assist clients with placing catering orders, ensuring satisfaction and attention to detail is always prioritized.

To succeed as a Catering Production Coordinator at DiBella's, you should possess a valid driver's license, a vehicle with current registration and insurance, and experience in customer service or hospitality. Physical requirements include the ability to lift up to 50 lbs and engage in various activities like standing, walking, and bending throughout your shifts.

Catering Production Coordinators at DiBella's enjoy a package of benefits that includes competitive base pay, flexible work schedules, paid time off for full-time employees, and medical and dental benefits. Additional perks include discounted meals, potential gratuity from catering, and a matching 401(k) plan, promoting a healthy work-life balance.

At DiBella's, we prioritize the growth and career advancement of our Catering Production Coordinators by providing comprehensive training in catering procedures, ongoing professional development opportunities, and a supportive team environment that encourages collaboration and innovation. We believe in recognizing and rewarding talent within our organization.

Success as a Catering Production Coordinator at DiBella's requires excellent communication skills to effectively interact with customers and coworkers, strong multitasking abilities to balance various responsibilities, and a keen sense of organization to prioritize tasks efficiently. A passion for customer service and a positive attitude are equally important to excel in this role.

Key qualities include excellent communication skills, strong organizational abilities, a positive attitude, and a dedication to customer service. Highlight how these qualities have impacted your past roles.

Provide an example that showcases your attention to detail, planning capabilities, and your ability to manage client expectations and timelines effectively. Discuss the challenges faced and how you overcame them.

Focus on your strategies for staying organized and calm under pressure, such as prioritizing tasks, using checklists, or being adaptable to unexpected changes. Share a specific instance where you demonstrated this skill.

Discuss specific roles or situations that highlight your experience in customer service. Emphasize your ability to connect with clients and resolve any issues that arise to ensure a positive experience.

Explain your process for determining urgency and importance in tasks, such as using to-do lists, setting deadlines, and staying flexible to adapt to new information or requests from clients.

Talk about your ideas for outreach, partnerships with local businesses, or promotional offers. Highlight any past successes in generating new business opportunities.

Express your enjoyment and confidence in communicating with clients. Share any experiences where follow-up calls led to successful relationships or resolved issues that improved customer satisfaction.

Emphasize the importance of collaboration and clear communication among team members. Share an example of a project where teamwork was crucial for success.

Discuss your methods for double-checking orders, asking clarifying questions, and using technology or tools that assist in keeping orders accurate and organized.

Share your passion for creating memorable experiences for clients and how satisfying it is to see a well-executed catering event come to life, driven by teamwork and dedication.