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Client Success Specialist, North America

DICE is looking for a Client Success Specialist in Philadelphia to join the team in redefining live entertainment.

Skills

  • Fluency in English; additional languages are a bonus
  • Solid understanding of the ticketing/music/events industry
  • Experience helping clients in a digital environment
  • Experience supporting or managing partner accounts

Responsibilities

  • Communicating with clients and providing high-quality advice and support
  • Using data to help partners put on successful shows
  • Collecting feedback on creator tools and suggesting improvements
  • Working cross-functionally with various teams to problem-solve promoter inquiries

Benefits

  • Private health insurance
  • 401(K) match
  • FSA & HSA plan
  • Unlimited paid time off
  • Commuter benefits
  • Monthly DICE credit
To read the complete job description, please click on the ‘Apply’ button
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CEO of DICE
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Phillip Hutcheon
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OUR MISSION At DICE, our mission is to get people out more, so we built a curated platform that connects a global community of fans to personalised, high-quality live experiences in the easiest way possible. OUR VALUES Company values are often f...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$45,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 2, 2024

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