Client Success Specialist, North America

DICE is looking for a Client Success Specialist in Philadelphia to join the team in redefining live entertainment.

Skills

Fluency in English; additional languages are a bonus
Solid understanding of the ticketing/music/events industry
Experience helping clients in a digital environment
Experience supporting or managing partner accounts

Responsibilities

Communicating with clients and providing high-quality advice and support
Using data to help partners put on successful shows
Collecting feedback on creator tools and suggesting improvements
Working cross-functionally with various teams to problem-solve promoter inquiries

Benefits

Private health insurance
401(K) match
FSA & HSA plan
Unlimited paid time off
Commuter benefits
Monthly DICE credit

To read the complete job description, please click on the ‘Apply’ button

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CEO of DICE

Phillip Hutcheon

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By DICE

OUR MISSION At DICE, our mission is to get people out more, so we built a curated platform that connects a global community of fans to personalised, high-quality live experiences in the easiest way possible. OUR VALUES Company values are often f...

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FUNDING

Series C

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Ticket Sales

TEAM SIZE