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Job details

Dietary Patient Services Rep.

Description


All the benefits and perks you need for you and your family:

  • Benefits from Day One
  • Paid Days Off from Day One
  • Student Loan Repayment Program
  • Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time

Shift: 12-hour shifts, 3 days per week. From 6:00am to 6:30pm. Full availability required to include weekends and holidays.

The community you’ll be caring for: This is an on-site role. Not a remote position: AdventHealth Daytona Beach: 301 Memorial Medical Pkwy. Daytona Beach, FL 32117

The role you’ll contribute: The patient service representative is responsible for all aspects of the room service call center.

The value you’ll bring to the team:

  • Obtains accurate patient diet order information and confirms order accuracy.
  • Communicates with the unit coordinator, nurse or Dietitian to clarify discrepancies.
  • Answers Call Center phone line promptly with excellent customer service phone skills.
  • Explains menu procedures to patients and assists patients in making diet compliant menu selections.
  • Demonstrates competency in all procedures within scope of practice, as appropriate regarding modified diets and for the ages of the patients served: child, adolescent, adult, geriatric.
  • Handles patient phone requests and problems, and/or refers them to the proper personnel as needed.
Qualifications

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

One year of food service experience required in hospitality industry.

Previous customer service experience required.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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CEO of AdventHealth Daytona Beach
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David Weis
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Through our mission of extending the healing ministry of Christ, we strive to promote wellness of mind, body and spirit.

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DATE POSTED
June 9, 2023

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