Digital Media Account Analyst, Growth (Remote) - job 3 of 3

About The team

The Hopper Media Solutions team sells advertising placements on the Hopper app and affiliate sites to travel companies such as DMOs, Airlines, Airports, and Hotels. We offer a growing, innovative set of products that are delivering strong value to advertisers and contribute meaningful revenue to the Hopper business.  

About The Role

This publisher-side Media Account Analyst will manage campaign operations with a portfolio of Hopper advertising clients that includes both travel suppliers and media agencies. After the Business Development team signs an advertising client the Analyst will launch the campaign, optimize campaign performance, and report results both during and after the campaign completes. This is a customer facing role that requires superior communication and outstanding analytical skills. A successful candidate can both expertly utilize a data visualization tool and as necessary write SQL queries to gather deeper insights.

Responsibilities

• Manage marketing campaign activations, trafficking, and operations for a set of Hopper’s paid advertising clients
• Source assets and content from clients (or their agencies) to facilitate a high impact campaign launch
• Collaborate with Business Development, Product Management, Software Development, and Finance teams to resolve performance or technical problems that reduce campaign effectiveness
• Offer clients strategic campaign recommendations based on a deep understanding of the client’s business goals and marketing objectives.
• Collaborate with Business Development to construct and deliver campaign performance recaps
• Provide product insights and recommendations to Hopper management based on client feedback and your own analyses
• Support Finance’s monthly campaign billing process to ensure invoice accuracy and delivery.
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Qualifications

• 4-year college degree preferably focused in Math, Statistics, Computer Science, or another quantitative discipline
• Graduate degree (MS or MBA) is a plus
• Superior written and verbal communication skills
• 3+ years post college work experience in quantitative or marketing analytics roles that include handling, manipulating, and analyzing data and creating analytical reports
• Experience in building media plan recommendations using 
• Work experience in digital marketing analytics (campaign reporting, ads performance) a plus as is working for or with a media agency
• SQL programming skills 
• Demonstrated expertise with a data visualization tool (Google Data Studio preferred) and a product analytics tool (Amplitude preferred)
• Excellent follow-through and no hesitation in ensuring accountability across teams.
• Meticulously detail-oriented project management to ensure that we continuously strengthen our relationships with our clients.  

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and stock options
• Unlimited PTO
• Flexible work culture where you can use a share office facility or work from home
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans
• Access to a Retirement Savings Plan (CAN) or 401K (US)

More about Hopper

At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.

- The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue. 

- Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership,

- Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.

- Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month. 

- Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace. 

Come take off with us!

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