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Digital Sales Representative - job 1 of 2

At Upland Software, you’ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. We’re passionate. We’re proactive. We take pride in our work, and we love a good challenge. Sound like you?

Opportunity Summary:

  • As a Digital Sales Representative (DSR), you will be responsible for proactively identifying, nurturing, and creating new opportunities with prospects and customers alike and ultimately closing these opportunities to hit revenue goals.
  • Drive all revenue from our current customer base (software renewals, upsell software, cross sell software and new strategic services), in addition to manage a “New logo” territory to drive consistent pipeline and growth. Laser focused on quarter over quarter forecasting deal pipeline, growth, closed business, pipeline growth, and customer buying strategies. Must work closely with the CSM organization, and services teams to ensure best in class growth.


Primary Responsibilities:

  • Managing and closing a quarterly pipeline of growth for a key account set. This includes outbound calling, qualifying the likelihood of opportunities, identifying upsells/cross sells and services and managing the contract from creation to close.
  • Focus on new business growth and development by working with customers to increase their revenue commitment to Upland through upsells/cross sells and service offerings.
  • Manage and provide transparency and visibility into an accurate pipeline.
  • Meet or exceed quarterly and annual revenue targets.
  • Work closely with prospective customers to understand their business objectives and create the most appropriate solution to meet their needs.
  • Understanding the customer’s strategic initiatives
  • Mapping an organizational structure allowing for strategic growth and aligning with the Upland product set and capabilities.
  • Proven ability to articulate a vision that resonates with the customer and demonstrates value.
  • Brings a strong understanding of business practices, industry trends and competitors to each sales cycle
  • Demonstrates passion and energy both externally with the customer and internally with cross functional teams
  • Effectively creates and articulates ROI in the negotiation process to bring the upmost value
  • Be adept at cultivating, evaluating, and negotiating sound agreements including legal provisions.
  • Show a high degree of self motivation and work well both as an individual and within team environment.
  • Develop deep relationships with customers, maintaining the customer asset for the long term.
  • Shows an intellectual curiosity that drives creative thinking, collaboration, and an out of the box approach to problem solving.


Requirements:

  • Ability to generate, qualify and execute on new opportunities in order to exceed revenue targets
  • 1+ years of direct sales experience with a successful track record of meeting or exceeding assigned individual quota.
  • Proven ability to articulate a vision that resonates with the customer and demonstrates value
  • Builds a trusted and long lasting relationship with multiple customer executives
  • Brings a strong understanding of business practices, industry trends and competitors to each sales cycle
  • Demonstrates passion and energy both externally with the customer and internally with cross functional teams


Upland Software (Nasdaq: UPLD) is a leader in cloud-based tools for digital transformation. To learn more, visit
www.uplandsoftware.com.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.

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CEO of Upland Software
Upland Software CEO photo
Jack McDonald
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At Upland, you’ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work—and as we keep growing and evolving our...

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DATE POSTED
March 28, 2023

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