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Client Solutions Manager

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.


Client Solutions team is responsible for the successful matching of customer problems or goals with the appropriate Digital Turbine’s solutions and products as well as the coordination of end-to-end execution and delivery of those solutions and products at the base level. With market dynamics and Digital Turbine offering shifting to a more KPI driven state, successful delivery creates bigger and more frequent opportunities of growing business relationships mostly based on successful delivery. This as a whole is the key output of the team. Our new Client Solution Manager will be based in our Istanbul Office and reporting to Lead, Client Success Manager.



About the role:
  • Manage, organize and optimize campaigns for Turkish market.
  • Prepare daily & weekly & monthly & quarterly reports for our advertisers,
  • Ensure Communication with Media Planning Agencies, Social Media Agencies, and Advertisers,
  • Responsible for invoicing process monthly with the Finance team.
  • Lead and drive day to day relationships, client strategy,
  • Have a deep understanding of partnerships to support consultation on campaign strategy, content and campaign delivery success,
  • Understand clients’ business goals, creatively solve problems and increase account activity,
  • Partner with internal cross-functional teams; sales, operations, product, publishing and finance to ensure campaign performance metrics are met,
  • Drive client retention, renewals and up-sells,
  • Extract insights from complex data sets and clearly communicate opportunities to clients.
  • Monitor and improve customer campaign performance and return on investment.


About you:
  • Bachelor’s Degree, preferably in Business, Marketing, Advertising, PR, Communications, or a related field,
  • Fluent in English, superior written and oral communication skills both in Turkish and English,
  • Min. 3 year of experiences,
  • Fluent in MS Office (Word, Excel, PowerPoint, etc.)
  • Team player with strong interpersonal /communication skills.
  • Excellent quantitative and analytical skills, being comfortable with pulling reports, diving deep into the data, analyzing and presenting trends,
  • Experience in digital advertising tools/dashboards
  • Understanding of basic online advertising models and key industry trends.
  • Strong communication and customer service skills,
  • Extremely proactive and biased towards taking action.


#LI-IV1 #LI-Hybrid 


About Digital Turbine:


Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting our partners to more consumers, in more ways, across more devices.


The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities serving top agency, app developer, and advertising markets. Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerce’s Company Culture in 2020.


Digital Turbine is an equal opportunity employer committed to building a diverse and inclusive team. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building this culture within our teams makes us better collaborators and partners, driving better outcomes.


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CEO of Digital Turbine
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Bill Stone
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The leading independent mobile growth platform — leveling up the landscape for advertisers, publishers, carriers and OEMs.

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Full-time, hybrid
DATE POSTED
August 2, 2024

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