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Dir, Software Engineering Supply Chain Technology

About The Opportunity

At Medifast, our team members are relentless in our mission of driving Lifelong Transformation, One Healthy Habit at a Time®. When you join Medifast, you become part of a dynamic, fast-growing community of highly motivated, like-hearted people who share a passion for promoting health and wellness. Just as OPTAVIA Coaches inspire Clients to reach their personal wellness goals, at Medifast, we inspire each other to bring our best to work each day to further our shared mission. If you want to build a rewarding career that makes lives better on a daily basis, Medifast may be the perfect place for you.

Overview Of Position

The Director, Software Engineering - Supply Chain Technology will provide subject matter expertise, oversight and leadership in technological domain to various projects for Warehouse business as well as Business process automation. Lead the design for WMS and business process automation, defines standards and policies, leads the Fulfillment workflow and ensures seamless integration with delivery of enterprise systems. Improves business processes and technology efficiencies by managing the development, implementation, and maintenance of business applications systems. Leads multiple projects and initiatives in technology domain across the organization.

Opportunity Highlights

This role will report to Sr Director Enterprise Applications and lead the Engineering team responsible for technology that supports Fulfillment operations at Medifast. This position will be responsible for all systems that run Supply Chain, Manufacturing, Logistics, Labor Management and will be primary driver of profitability in operations. This individual will be execution and results focused with emphasis on software development, domain expertise, systems architecture, systems integration, quality assurance, and ability to work collaboratively with other teams. This position will have bottom-line responsibility for all aspects of systems selection/design/delivery/maintenance/support.

Job Responsibilities

  • Responsible for all systems that run Supply Chain, Manufacturing, Logistics, Labor Management and will be primary driver of profitability in operations. High degree of initiative, ownership, skills, and passion to move the needle. Accountable for ensuring High Availability of Fulfillment Systems.
  • Drive requirements, design, build, test, deploy, maintenance, and responsible for day- to-day 24x7 support for systems that run Supply Chain operations (e.g., WMS, WCS, Parcel Shipping system, Manufacturing, Labor Metrics/Reporting, and integration with other Enterprise systems)
  • Stakeholder management. Be a trusted advisor to business. Partner with Business Stakeholders and other Tech teams to implement technology solutions
  • Lead the planning and implementation of all Supply chain system upgrades and changes. Drive data-analysis to identify opportunities to improve operational productivity. Drive Root Cause Analysis, recommend and oversee implementation of corrections for any outages or issues
  • People leadership. Oversight of work product delivered by team. Build a COE and identify automation opportunities within Supply Chain business processes.

Scope

This role will report to Sr Director Enterprise Applications and lead the Engineering team responsible for technology that supports Fulfillment operations at Medifast. This position will be responsible for all systems that run Supply Chain, Manufacturing, Logistics, Labor Management and will be primary driver of profitability in operations. This individual will be execution and results focused with emphasis on software development, domain expertise, systems architecture, systems integration, quality assurance, and ability to work collaboratively with other teams. This position will have bottom-line responsibility for all aspects of systems selection/design/delivery/maintenance/support.

Knowledge, Education, Skills & Abilities

  • Bachelor's degree in Science/Engineering/Technology preferred. Master's degree will be a plus.
  • Deep understanding of Supply Chain and Fulfillment processes in Ecommerce/Consumer Goods environments
  • 15+ years of experience in Technology. 5+ years leading Supply Chain Technology team in complex D2C environments.
  • 10+ years’ experience implementing best-of-breed Warehouse Management Systems like Manhattan Associates, Highjump/Korber, JDA/Red Prairie. Experience with SaaS solutions will be a big plus.
  • 7+ years’ experience with Warehouse Automation (WCS). Experience with Robotics will be a big plus.
  • Sound knowledge of process and data modeling.
  • 5+ years of hands-on experience in programming languages and frameworks like Go, Java, JavaScript, Stored Procs, XML/JSON. Cloud (AWS/GCP) experience will be a big plus.
  • 5+ years of experience working with RDBMS like Oracle, SQL Server, MySQL. Knowledge of NoSQL databases like MongoDB will be a plus.
  • Solid knowledge of distributed computing, micro-services architecture, and API design/development
  • 5+ years of experience implementing high availability systems. Knowledge of Monitoring/Alerting tools will be a plus.
  • Good Understanding of performance aspects in Application Design and Delivery
  • Knowledge of Agile methodologies
  • Technical troubleshooting and problem-solving skills.
  • Strong Interpersonal skills with a high degree of professionalism in working collaboratively at all levels inside/outside the organization.
  • Ability to prioritize and drive completion of key initiatives on-time and with high quality
  • Demonstrated ability to maintain a positive, high-performance work environment that prioritizes customer-experience.
  • Ability to be on-call 24/7 as a leader for any critical or high priority incidents impacting our business operations.

At Medifast, Relationships Are At The Center Of What We Do!

We thrive by elevating our connections with one another as well as with our Coaches & Clients. We believe that everyone has the potential to be OUTSTANDING. The Medifast culture is built on seven core values: integrity, courage, teaming, accountability, empowerment, partnership and diversity. These values aren’t just words on a page – they are celebrated as a core part of the company’s philosophy.

We Lead By…

Mastering Relationships: We build trust, promote collaboration and we are reliable.

Being innovative: We strive to improve things in our areas of influence; test, refine and expand within the business strategy; and reach beyond real and perceived boundaries.

Simplifying: We are committed to making things measurable, repeatable and scalable; focusing on outcomes not activities; and eliminating complexity to increase focus.

Anticipating: We predict long-term business and organizational needs; challenge assumptions; and expect and prepare for the unexpected.

More About Medifast

Medifast (NYSE: MED) is the health and wellness company known for its habit-based and Coach-guided lifestyle solution OPTAVIA®, which provides people with a simple, yet comprehensive approach to help them achieve lasting optimal health and wellbeing. OPTAVIA offers clinically proven plans, scientifically developed products and a framework for habit creation reinforced by independent Coaches and Community support. As a physician-founded company with a 40+ year history, Medifast is a leader in the U.S. weight management industry. The company continues to innovate and build upon its scientific and clinical heritage to deliver on its mission of offering the world Lifelong Transformation, One Healthy Habit at a Time®. Medifast was recognized in 2023 by Financial Times as one of The Americas’ Fastest Growing Companies and in 2022 as one of America's Best Mid-Sized Companies by Forbes. For more information, visit MedifastInc.com and OPTAVIA.com and follow @Medifast on Twitter.

Thank you for taking the time to learn more about Medifast.

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CEO of Medifast
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Daniel Chard
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To Offer the World Lifelong Transformation, One Healthy Habit at a Time®.

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DATE POSTED
August 4, 2023

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