Director, Application Services

COMPANY WEBSITE NOTICE

ELLUCIAN Company, LP has an opening for a Director – Application Services at Reston, VA (Remote/Telecommuting benefits available). Duties are to document and recommend change for current business processes and procedures, including the functional program intent, and features; data input, processing, and output requirements; internal, external constraints, and controls. Communicate program design and specifications to technical teams and end users and to integrate suggested changes and recommendations into these specifications. Oversee planned changes to production environment, documenting risk, developing, and executing test plans and confirm changes are successfully implemented and supported. Manage resource persons providing technical and functional assistance and priorities by responding to requests for service or unplanned service disruptions and communicating with administrative departments and support teams. Implement standardized IT procedures and ensure that technical documentation and training programs are current to ensure continuity of program operations. Promotes communication between customers and team members by holding regular meetings and preparing all required status reports. Perform all common functions of and oversee business analysis and training programs are current to ensure continuity of program operations. Will supervise Business Intelligence Analyst. MINIMUM REQUIREMENTS: Bachelor’s or its foreign equivalent in Information Technology, Management Information Systems or related IT or Engineering field. Higher degree accepted but not a minimum requirement. Plus 5 years experience in job offered or similar IT experience related to higher education enterprise applications. Part -time experience equivalent to required full-time will be accepted. SPECIFIC SKILL SETS: 4 years of experience in working with institutional administrators including vice presidents, deans, directors, and end users. 4 years of experience with Ellucian Banner and related applications and systems 4 years of experience with Operational Data Stores 4 years of experience with Argos reporting solution 4 years of experience with CRM Recruit or similar solution 4 years of experience with automation and workflow systems 4 years of experience technical writing and training. Email resumes to : dawn.rowe@ellucian.com