Director - Digital Media Operations

Dentsu Media is the largest area of specialism within the dentsu network. It is brought to markets globally, through three award-winning agency brands: Carat, iProspect and dentsu X. All three are underpinned by a scaled network offering of talent, capabilities, and services to support, grow and transform the world’s leading advertisers. Operating across more than 145 countries, dentsu Media is trusted by leading brands across a broad range of sectors, from pioneering technology to cutting-edge fashion. Dentsu leverages technology, creativity, and in-depth data analytics to drive superior results that amplify its clients' brands. Dentsu Media is transforming advertising as a force for growth, a force for good and has become the destination for employees to cultivate meaningful careers and for brands to accelerate previously unseen, sustainable growth.

• Successful delivery of all projects by reinforcing the metrics and following the organization’s defined Governance framework.
• Lead a multi-disciplined team of media and marketing specialists, covering Digital Display, Programmatic and Media Billing.
• Monitoring responses to RFPs by providing mentorship.
• Building and managing sub teams in the structure and defining the objectives and goals.
• Coordinating with different shared services to ensure smooth functioning of the teams.
• Drive delivery teams towards effective delivery.
• Work with various disparate and dispersed teams to plan and execute programs along with communication to various stakeholders, conflict resolution and issue tracking.
• Responsible for results of the service line including resource utilization, defect management, SLAs, people management, attrition, and skills development.
• Supervises 2-3 associate directors and an overall span of about 400 members.
• Responsible for performance management, coaching, mentoring, disciplinary actions, motivating and developing the team.
• Giving specific feedback for the developmental process.
• Coaching and mentoring delivery teams. Arranging appropriate and helpful assignments, formal training, or other experiences for the purpose of fostering teams learning and development.
• Communicating teams’ objectives and accomplishments.

• Bachelor’s Degree required. Master’s degree preferred.
• 15+ years of cross industry consulting experience in integrated marketing strategy, digital marketing, business case analysis, operating model design and execution, campaign design and measurement strategy
• 5+ years working in a top tier consulting firm and/or CRM agency
• Experience leading and managing cross-functional teams in dynamic, complex, project-driven environments
• Experience in managing multiple stakeholders and international clients. Demonstrated skills and abilities managing and improving service delivery metrics
• Deep knowledge of end-to-end consulting approaches to solve client problems - from planning and design to development and execution of strategy
• Experience with assessing and recommending optimal team and process structures to facilitate integrated program execution (familiarity with the application of agile methodology to marketing a plus)
• Understanding of marketing technologies (AdTech/MarTech etc) to orchestrate and activate customer experiences
• Strong listening skills to understand clients visible and invisible needs.
• Strong writing, presentation and client facing communication skills. Experience translating data analysis into actionable marketing recommendations and presentations – proficiency in PowerPoint required.
• Proven experience in developing solutions to support the sale of new services to clients. Superior multi-tasking, networking, time management and inter-personal skills.
• Experience translating data analysis into actionable marketing recommendations and presentations.
• Ability to leverage business experience / acumen to identify new business and marketing opportunities. Self-starter, high intellectual curiosity, drive, determination, and persuasion skills.
• Thrives in ambiguous, fast-moving environments, and in informal, loosely structured, creative work environments. Comfort and experience working within a highly matrixed organization in roles with a wide degree of latitude.

All your information will be kept confidential according to EEO guidelines.