Director, Learning and Development

At Lyft, people are our greatest asset and it is our responsibility to ensure everyone is operating at their best. Lyft is looking for a leader who will drive and deliver global L&D initiatives and strategies that focus on the development of team members, leaders, and executive leadership by focusing on individual and organizational needs.

This is a unique leadership opportunity to serve as a thought partner and trusted senior advisor across the business. We're seeking a subject matter expert who will employ evidence-based best practices and research to drive results in a dynamic and evolving landscape. This is a pivotal position at Lyft, leading the strategic approach, design and deployment of an organization-wide Talent Management processes; this is a hands-on position which blends implementation of strategy with delivery and operational excellence.

The ideal leader has experience collaborating with cross-functional partners to create and execute L+D strategies from early talent to Director and above levels. This necessitates a high degree of communication capacity, strong facilitation skills and ability to design and put in place collaborative processes with multiple stakeholders to bring about change. Reporting into the Senior Director, Team Member Experience, you will manage a talented, high performing team of L+D professionals.

Responsibilities:

• Own talent management lifecycle processes – including onboarding, goal setting, competencies, critical skills, career pathing, and development, for new and existing employees (inclusive of individual contributors and people managers)
• Develop programs focused on coaching and development, to support growth among our leadership population
• Partner closely with Team Member Experience team to ensure L&D topics are amplified and leveraged
• Assess individual, team and organizational learning needs, and oversee the development of impactful and scalable learning solutions (programmatic and non-programmatic)
• Partner with HR Business Partners, senior leaders, Chiefs of Staff and functional leaders to determine organizational gaps, and develop tactical and strategic solutions to drive leader and team member engagement
• Support the creation of standardized metrics and evaluation processes across all learning and org development programs to ensure a data driven approach when evaluating outcomes
• Continuously build business and market knowledge and work closely with subject-matter experts (SMEs) to enhance and refine our internal programs
• Provide leadership, coaching and oversight to L&D team members to scale Learning and Development initiatives across the organization

Experience:

• 10+ yrs in People Teams/Human Resources/and or Business Leadership, Learning and Development and/or organizational development and human capital consulting.
• Experience with high growth company (Global experience is a plus)
• 7+ yrs experience working with senior executives in client-facing or consulting roles
• 5+ years in an L+D dedicated role
• 5+ years leading a team
• Demonstrated track record of development and execution of a holistic L+D strategy with impact driven results
• Demonstrated track record of success in a cross functional, highly matrixed environment.
• Flexible and adaptable team member who can work with Tech, Business and Operations leaders; can quickly assess how to meet the business where they are with the goal to influence better outcomes and decision making.
• Expert level of data and analytical competency, including drawing meaningful insights from data to create strategy, narrative and to operationalize solutions.
• Fluency in reporting monthly, quarterly, impact metrics/ key performance indicators.
• Subject matter expert on innovative next generation practices, programs and L&D marketplace insights.
• Change Agent: Understands that progress is not always achieved using a predetermined path. This role requires courage, confidence and inspiration to achieve our north star.
• Creative Visionary: Ability to hear and bring forth ideas from your team and partners while also bringing your own ideas and ways to innovate by respectively challenging the status quo with humility and grace.
• Lead through ambiguity, ability to work cross-functionally to overcome challenges.
• Strong global mindset, understanding of various global cultures; knowledge of global diversity is preferred
• High level of self-awareness, with a strong knowledge of social power dynamics, systems of oppression, and ways to dismantle systemic inequities
• Skilled facilitator, able to navigate tough conversations with a senior audience
• Demonstrated knowledge of other HR disciplines (sourcing, outreach, recruiting, employee and leadership development, workforce planning, etc.)
• Coach: Possesses high level of emotional intelligence and maturity to give and receive constructive, honest and timely feedback while modeling resiliency in action

Benefits:

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Starting in September 2023, this role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected range of pay for this position in the US is $190,440 - $230,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.