Job details

Director, Marketing

North American Bancard - Remote

This is an ideal opportunity for a forward thinking and strategically-minded creative marketer. This position will be key in building strong relationships with internal and external stakeholders as they will be responsible for all internal and external communications, advertisements, digital assets, etc., as well as reporting on campaign metrics.

What You'll Do:

Meet with company stakeholders to brainstorm campaign ideas, present, and report out key metrics.
Use data to guide the direction of marketing campaigns and inspire new and creative ideas.
Lead a team of customer marketing specialists.
Report on activities being worked on by the design team.
Review, comment, and edit campaign copy, contributed and sponsored content, blogs, and website content.
Work closely with the rest of the marketing team and other internal departments to ensure a coordinated approach to marketing campaigns.
Strategize and determine new ways to increase sales leads, cross-sell and upsell products/services, and retain customers.
Lead and manage customer engagement and communication programs such as webinars, annual conferences, onboarding and ongoing nurture campaigns.
Help marketing and sales meet business objectives through customer advocacy initiatives.
Manage and report monthly on budget metrics.

What We Need From You:

Bachelor’s degree in Marketing or Business.
Payments industry experience required
7+ years of customer marketing or equivalent experience.
5-7 years of marketing team management.
Experience with HubSpot or similar automated marketing platforms.
Proficiency in Microsoft or Gmail programs.
Willingness to learn the intricacies of the payments industry.
An outgoing personality that will allow you to become the voice of the customer.
A collaborative mindset.
Ability to see the “big picture” across multiple products and brands.

North American Bancard

helps businesses prosper through smarter commerce for all and we're committed to building the next generation of payment technologies and experiences. More than 250,000 satisfied merchants trust us to process more than $34 billion worth of transactions every single year. Propelled by cutting-edge technology, user-friendly products, and features, and the best customer service in the business, we continue to innovate to satisfy our clients and their customers.

At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

North American Bancard Glassdoor Company Review

3.6

North American Bancard DE&I Review

No rating

CEO of North American Bancard

Marc Gardner

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By North American Bancard

Our vision is a new paradigm of commerce that simplifies the modern business model — driving smarter operations, enhancing security, and fostering effortless personal interaction between merchants and their customers. Our mission is to be the eas...

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FUNDING

Private

INDUSTRY

Financial Transaction Processing

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Troy, MI

DATE POSTED