Director of Payments and Checkout

Role overview:

We are looking for a Director of Product Management to lead our incredible team that drives the future of Checkout, Payments, and Fraud at PlayStation. This product lead will be part of a dynamic team that focuses on our omni-channel digital retail business and will be a key member to drive innovation, constant learning, and conversion optimization.

Responsibilities

• Drive primary metrics throughout our platform by building tools, systems, and experiences that create frictionless checkout and payment flows that allow players to connect to great play.
• Work closely with and collaborate with key internal global business partners to develop long term strategies and prioritize work for many teams.
• Develop the product team in their growth and expertise in the craft of Product Management - guiding talent at all levels to achieve their potential and drive PlayStation forward.
• Clearly articulate the "why" in product briefs that set context for teams and set them up to bring their talent and problem-solving skills.
• Manage a long-term strategic plan that will help direct and empower the existing team in the near-term delivery of products. Represent that plan to a myriad of people throughout the organization.
• Partner with Program Management as they oversee delivery, manage timelines, resolve blockers and risks.
• Support Design and User Experience Research in the creation of new functionality and checkout optimization.
• Be data driven and ensure that we are working cross functionally to analyze trends and look for opportunities for product improvement.
• Build rapport with Engineering leads to set trajectory for successful delivery of suite of products across varied PlayStation business and engineering teams/verticals.
• Partner with Global Payments, Fraud and Decision Science teams to create a customer-centric, compliant, and optimized payment and checkout experience wherever in the world customers can access our experiences.
• Ensure features are backed by important metrics, and that success is measured on an ongoing basis.
• Be a champion of PlayStation's cultural values - driving inclusion and collaboration at all levels.
• Be accountable for the backlog of initiatives and features, driving cross functional collaboration across the organization.

Skills & Experience

• 8-10 years Product Management experience
• 5+ years Payments Experience
• 4+ years Leadership and people management experience
• FinTech Experience a plus
• Experience with agile product development
• Demonstrated experience with A|B Testing, data analysis and hypothesis driven innovation.
• Excellent presentation skills and ability to distill complex information for a variety of audiences to build clear plans cross organizationally.

#LI-AC1