Director of Product, Data Strategy

Summary

We are hiring a product leader to spearhead Ribbon’s data strategy in order for us to build a defensible data asset. Data is the lifeblood of Ribbon’s products and our ability to identify, prioritize, and acquire data at scale is critical to driving value for our customers and ultimately what enables us to ensure care decisions are convenient, cost-effective, and high-quality. Being responsible for data strategy will require you to think creatively about what data we should go after and how to get it, as well as critically about how to set up scalable infrastructure and processes. You will work across Ribbon, our customers, and our prospects in order to build specialized partnerships and integrate data into our various products. In addition, your team will manage Ribbon’s Network product, which enables patients to find care that is accepted by their insurance, a significant driver of cost savings. Given the wide reaching impact and diverse set of responsibilities, this role will require you to wear many hats and build an organization that sets the direction for how Ribbon treats data.

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role

• You have experience building and managing data-heavy products.
• You have experience and interest in leading teams and coaching others.
• You thrive in ambiguous environments. When the path forward is uncertain, you push forward to find creative solutions.
• You have experience building new commercial and product partnerships from idea to execution to launch.
• You are operationally excellent, bringing order not only to your own work streams but also to those around you.
• You are excited about working with complex datasets and are not afraid to roll up your sleeves.
• You have the technical capacity to work with engineering and analytics teams and can learn new technologies quickly.
• You excel at setting the longer term vision for products and creating effective roadmaps for your teams.

Your day-to-day

• Data discovery: You will work across numerous functional teams in order to identify, scope, prioritize, and acquire new data sources to meet business needs.
• Data partnerships: You will form deep relationships with key players across the healthcare industry in order to integrate proprietary data into Ribbon’s products.
• Process design: You will work closely with engineering to build processes to ingest and normalize data at scale, while partnering with deployment teams to deliver data to our customers more efficiently.
• Product leadership: You will build product roadmaps, scale and operationalize teams, and ensure we are acquiring data effectively.
• Team building: You understand what roles the team needs to succeed, acquire necessary resources, and ensure teammates are aligned on priorities, developing, and becoming their best at Ribbon.

How we live out our values for our teammates

Our goal is to make this the best career decision any of us have ever made. We stand by our values to make it happen.

Run Toward Hard Problems | We are motivated by the toughest challenges. We seek out hard problems that have the most impact and solve them to help those who need it most. We encourage our teammates to take ownership of outcomes that motivate them. Everyone at Ribbon has a say in our objective and key result (OKR) planning process for their teams and across teams. 

Put Your Team First | We are a family. We are all happier and healthier when we take care of each other and put each other’s needs ahead of our own. We take care of you by offering fully covered insurance premiums on health, vision, and dental, a 401K plan match, and a flexible working policy that includes progressive family leave guidelines, flexible working schedules, and unlimited vacation.

Do What You Say | We are honest with each other. We are accountable to each other. When we commit to accomplishing our goals, we make it happen. Every team member has the opportunity to own high-impact work at Ribbon.

Stay Hungry, Keep Improving | We are humble. We will make mistakes, learn from those mistakes, and be better because of those mistakes. Here, feedback is a gift and mistakes are learning opportunities. We have a thoughtful culture that focuses on giving and receiving regular positive and constructive feedback to help us support each other and make each other better. Also, speaking of “hungry” we offer plenty of snacks, food, and coffee.

Practice Habits of Excellence | We measure our success by the process it took to get there. We will always do our very best and we are proud of the outcome because of it. At Ribbon, we focus on how we get things done by documenting and sharing our learnings, We are building the systems we need to scale our company and support our work for the long-term. 

Build With Empathy | We are building the best healthcare experience for our users. When faced with a difficult decision, we do what’s best for people’s lives. This includes our team. Every Ribbon teammate shares working and lifestyle norms, and we hold each other accountable to respecting these norms so each person can balance work-life integration that works for them.

Ribbon Health is proud to be an Equal Employment Opportunity employer. We do not discriminate on any basis covered by appropriate law. All employment is decided on the basis of merit, qualifications, performance, and business need. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@ribbonhealth.com.