Product Manager, Distribution

We are looking for an entrepreneurial, technically-oriented product manager to join our Distribution product team. This team is responsible for ensuring that Ribbon is powering as many healthcare industry workflows as possible with access to high-quality, convenient, and cost-effective care options. Practically, this means researching and launching new products and/or building integrations with existing healthcare platforms (EHRs, clinician-facing tools, etc.) to expand Ribbon’s serviceable available market. 

In this role, you will partner closely with our go-to-market teams to identify, prioritize, and execute against Ribbon’s newest businesses/product lines.

What we look for at Ribbon 

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• You have experience discovering, launching, and iterating products in the 0-1 stage.
• You are comfortable working with APIs.  
• You have the communication skills and business acumen to test out new ideas with customers and shape an ambitious roadmap that serves the strategic priorities of the team. 
• You are able to thrive in ambiguous environments. When the path forward is uncertain, you use an impact-oriented product mindset to create clarity for your team and the organization.
• You are able to “zoom out” and “zoom in” between the big picture and the details with ease.   
• You are excited about working in a fast-paced, feedback-oriented environment.
• You are willing to do whatever it takes for your product and team to be successful. No task is too small, you want to be in the weeds, and you always put your team first.

Your day-to-day

• Launch new products: Bring new products to market by conducting research, scoping use-cases, and defining and executing end-to-end project plans.
• Build new distribution channels: Scope and launch Ribbon product integrations with healthcare platforms (EHRs, clinician-facing tools, etc.) that significantly increase Ribbon’s market opportunity.
• Study the healthcare industry and our customers: Stay on top of the latest trends and gaps in the industry to help Ribbon drive long-term, differentiated value for our customers.
• Organize and motivate teams: Ensure your teammates are aligned on team priorities, are sharing feedback and developing, and are unblocked and able to get things done.
• Bring order to chaos: Build operational processes across our product and engineering teams that will enable us to move faster and track progress.
• Measure and analyze: Create mechanisms to track our products’ success and surface up relevant insights to drive future iteration.

How we live out our values for our teammates

Our goal is to make this the best career decision any of us have ever made. We stand by our values to make it happen.

Run Toward Hard Problems | We are motivated by the toughest challenges. We seek out hard problems that have the most impact and solve them to help those who need it most. We encourage our teammates to take ownership of outcomes that motivate them. Everyone at Ribbon has a say in our objective and key result (OKR) planning process for their teams and across teams. 

Put Your Team First | We are a family. We are all happier and healthier when we take care of each other and put each other’s needs ahead of our own. We take care of you by offering fully covered insurance premiums on health, vision, and dental, a 401K plan match, and a flexible working policy that includes progressive family leave guidelines, flexible working schedules, and unlimited vacation.

Do What You Say | We are honest with each other. We are accountable to each other. When we commit to accomplishing our goals, we make it happen. Every team member has the opportunity to own high-impact work at Ribbon.

Stay Hungry, Keep Improving | We are humble. We will make mistakes, learn from those mistakes, and be better because of those mistakes. Here, feedback is a gift and mistakes are learning opportunities. We have a thoughtful culture that focuses on giving and receiving regular positive and constructive feedback to help us support each other and make each other better. Also, speaking of “hungry” we offer plenty of snacks, food, and coffee.

Practice Habits of Excellence | We measure our success by the process it took to get there. We will always do our very best and we are proud of the outcome because of it. At Ribbon, we focus on how we get things done by documenting and sharing our learnings, We are building the systems we need to scale our company and support our work for the long-term. 

Build With Empathy | We are building the best healthcare experience for our users. When faced with a difficult decision, we do what’s best for people’s lives. This includes our team. Every Ribbon teammate shares working and lifestyle norms, and we hold each other accountable to respecting these norms so each person can balance work-life integration that works for them.

Ribbon Health is proud to be an Equal Employment Opportunity employer. We do not discriminate on any basis covered by appropriate law. All employment is decided on the basis of merit, qualifications, performance, and business need. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@ribbonhealth.com.