Director, Operations
Benchmark provides comprehensive solutions across the entire product lifecycle; leading through its innovative technology and engineering design services, leveraging its optimized global supply chain, and delivering world-class manufacturing services. The industries we serve include: commercial aerospace, defense, advanced computing, next generation telecommunications, complex industrials, medical, and semiconductor capital equipment.
Summary:
Oversees management of Production Operations, Manufacturing Engineering (Test, Product and Process) Requires a strong background in electronics manufacturing.
- Participates in the development and execution of division business plans based on corporate objectives
- Oversees production engineering and production operations departments to attain maximum efficiency and Quality in the test, manufacturing and production of our product
- Supports the adherence to a production master schedule and respond as appropriate to significant deviations and changes to satisfy customer requirements and to optimize resource utilization
- Develops, recommend and implements manufacturing procedures that result in continuous improvement in competitive positioning, profitability, and customer satisfaction
- Develops, monitors and reports on operating costs within functional areas; Develop and implement action plans related to same
- Ensures that orders are manufactured according to specifications/quality requirements and that manufacturing cost standards are met
- Manages department budget and control expenses effectively
- All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction
- Excellent written and verbal communication skills
- Effective interpersonal skills
- Effective multitasking skills and the ability to take on additional responsibilities as required
- Effective organization and prioritization skills
- Demonstrate high attention to detail
- Ability to work with diverse groups
- Demonstrates discretion, confidentiality, independent judgment and professionalism.
- Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
- Understanding of and ability to use continuous improvement tools.
- Strong customer service and client focus
- Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software
- Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels.
- Enthusiastic and motivational communicator with multi-cultural experience.
- Demonstrates effective customer interface skills.
- Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographies.
- Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issues.
- Effective negotiation and problem-solving skills.
- Effective analytical, planning and organizational skills.
- Collaborate and influence cross functional peer leaders in order to obtain support for process improvements
- Solid financial understanding, risk analysis ability, relationship building and project management.
- 8+ years electronics manufacturing and engineering experience; Contract manufacturing preferred
- 8+ years in a leadership role in a multiple or large site (600+ employees and associated revenue/customer base)
- Ability to drive solutions to complex planning issues with limited supervision
- Ability to support a 24/7 global business operation as required
- Lead participate in, a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format, or at least
- Available for travel up to 25-40% of the time, as required
Education:
- 4 year Engineering or Technical degree preferred or equivalent combination of education and experience as approved by executive management
Geographical Location: New Hampshire:Nashua
Physical Location: Nashua, NH
Shift: 1st Shift
Work Schedule: M-F 0800-1630
Full Time
Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at careers@bench.com .
Our mission is to be our customers’ trusted partner; providing comprehensive solutions across the entire product lifecycle; leading through our innovative technology and engineering design services; leveraging our optimized global supply chain, an...
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