Director - Strategy and Change Enablement (Hybrid)

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

In this compelling leadership position, you will lead efforts in creating and implementing enterprise-wide change management strategies-as a pillar of success-for delivering products, services, and capabilities to maximize adoption and minimize resistance through engagement, learning, and listening.

THE IMPACT YOU WILL MAKE

The Director - Strategy and Change Enablement role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Advise senior leaders and program teams on fit for purpose change enablement strategies and tactics with a high degree of autonomy.
• Anticipate and navigate resistance to change and uncertainty with mechanisms to foster positive acceptance and adoption within the organization.
• Use positive influence to increase employee engagement and motivate individuals, teams and stakeholders.
• Provide perspective on alignment and integration of simultaneous diverse change agendas to enable seamless delivery and rationalization of processes, forums and tools.
• Use data and metrics to measure effectiveness and adjust to challenges.
• Act in a player / coach role to leadership on change journeys and communications to assess effectiveness with metrics and other tools to track implementations and adoption.
• Increase benefit realization by accelerating adoption and value creation with early outcome strategies.
• Develop the change enablement function and resources for growth, engagement, and effectiveness.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences:

• At least 8 years of experience in directing and executing transformation programs.
• Experience directing and executing enterprise transformation programs, relationship management, stakeholder management.
• Adept at influencing, negotiating, persuading others, facilitating meetings, and resolving conflicts.
• Experience coaching senior managers in end user adoption principles as a foundational pillar of success in launching new products, services, and capabilities.
• Demonstrates leadership, including leading teams, motivating teams, giving feedback, facilitating meetings, and coaching and mentoring.
• Expert experience in applying Lean management principles to optimize processes, enable continuous improvement, improve quality and efficiency, and maximize value for the business and, ultimately, our customers.
• Experience in Stakeholder Management, integrating Voice of Customer and Feedback loops.
• Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI.
• Experience in helping organizations to plan and manage change to meet strategic objectives and fact gathering, conducting focus groups and interviews, designing surveys, etc.
• Skilled in Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems.
• Experienced at identification and management of dependencies.
• Excellent written and verbal presentation skills.

Desired Experiences:

• Bachelor’s degree or equivalent; Master’s degree preferred.
• At least 10 years of experience.

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is primarily a hybrid company. We embrace flexibility for our employees while providing office space for in-person work and collaboration. This role is classified as Hybrid. If you speak with a Recruiter, they will provide you with more information about the definition of this classification.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.