Join our team at Disguise as a Hardware Technician specializing in high-end computers. You will play a crucial role in supporting our operations and manufacturing engineering teams by handling server returns and repairing customer servers to meet quality standards.
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Skills
Extensive hardware troubleshooting and diagnostic skills
Efficient management of repairs, stock, and support tasks
Proficiency in system upgrades, desktop support, and hardware maintenance for Windows and MacOS
Excellent communication, teamwork, and inventory management abilities
Responsibilities
Conduct thorough repairs and upgrades for Disguise media servers
Prioritize repairs to meet Service Level Agreements
Create detailed repair reports and manage inventory
Assist customers with hardware issues and provide troubleshooting
Travel to customer sites for on-site repairs and upgrades
Education
Bachelor's degree in Computer Science or related field
Benefits
Unlimited Paid Time Off
Flexible hours
Hybrid working between home and office
Training, coaching & mentoring
To read the complete job description, please click on the ‘Apply’ button