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Unleash YOUR Potential With Us

As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

Police Department:

Here at the UCF Police Department, we strive to be the most professional, progressive, and innovative law enforcement agency in the country. Join our family where you will be the critical link between individuals in distress and the emergency services they need at a moment's notice. You will be provided with the proper training to remain calm under pressure and skillfully gather and convey the key pieces of information that first responders need to be ready when they arrive on scene. We hire the finest and most qualified individuals to be the 9-1-1 dispatchers that are composed and mentally present to help maximize the speed of the entire dispatch process, reducing response times and saving lives.

The Opportunity:

UCF is seeking to fill multiple Dispatcher II roles. Candidates for this job posting will be considered for additional vacancies in this department. Dispatcher II is considered a critical personnel position and is responsible for emergency and non-emergency police dispatching services including receiving and processing telephone complaints, operating teletype systems, and dispatching law enforcement officers to calls for service. This position provides optimum customer service to callers under significant emotional strain and stress. Effective and efficient performance in a fast-paced environment is necessary. Certifications required will be provided by the UCF Police and must be completed within six months.

Responsibilities:

Minimum Qualifications:

High School Diploma and 2+ years of relevant dispatch experience or completion of training and probation as a UCF Law Enforcement Dispatcher.

Must receive National Crime Information Center (NCIC)/Florida Crime Information Center (FCIC) certifications provided by UCF Police within six months of employment.

Successful completion of an appropriate 9-1-1 emergency dispatcher training that meets the requirements of current Department of Health Public Safety Telecommunicator course provided by UCF Police must be obtained within the first 6-months of employment. Certification must be maintained once complete.

Preferred Qualifications:

Additional Application Materials Required:

Please submit cover letter and resume with application.

Special Instructions to the Applicants:

UCF is seeking to fill multiple roles. Candidates for this job posting will be considered for additional vacancies in this department

This position may be required to work different shift hours due to training and operational necessities when deemed appropriate by UCF management, e.g., to substitute for employees who are absent, on leave of absence, special event coverage, etc.

Are Benefits Important to You?

Working at UCF has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:

Who Are We?

Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran’s Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit

Equal Employment Opportunity Statement:

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at http://www.oie.ucf.edu/documents/PresidentsStatement.pdf. As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.