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VP of Product Management

Hey you! 👋  Want to work for one of the fastest growing SaaS companies in the world? 📈

We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training 💻 We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.


Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better. 💙


So what are you waiting for? Apply today! Join 900+ global Docebians and change the way people learn. 


Are you ready to be a part of the learning revolution? 🚀


About This Opportunity:


The VP of Product Management - Impact & Analytics will be responsible for the strategic management and development of a product portfolio that supports the collection and analysis of learning data.

The primary focus will be on Docebo Learn Data and Docebo Learning Impact, two key solutions that allow clients to gain strategic insights through clean data and benchmarked analysis.


The ideal candidate will have a strong background in product management within the SaaS industry, with deep experience in data analytics and a customer-first approach. This leader will drive product development that is aligned with market needs and corporate strategies, collaborating with cross-functional teams to ensure seamless integration between product development, strategic communications, and sales.


This role includes a balance of strategic collaboration with the company management team members, project, personnel and budget management as well as hands-on day-to-day implementation.


Reports to: Senior Vice President of Product Management

Location: Remote in Italy,/France/UK, or Hybrid Milan/Paris/London


Responsibilities
  • Lead the strategy and evolution of the Docebo Learn Data and Docebo Learning Impact solutions, ensuring the products remain competitive and innovative in the market.
  • Work with the Product Management team to create a clear vision for the Impact & Analytics suite, identifying new use cases, anticipating market trends, and ensuring scalability.
  • Define both short- and long-term roadmaps that address customer needs and technological advancements.
  • Develop new products to add to the portfolio by identifying growth opportunities in data analysis and survey-based comparative insights.

Data Integration & Analytics:
  • Support clients in integrating learning data into their business systems, enabling the use of Docebo Learn Data to analyze the impact of training activities on corporate KPIs.
  • Provide clients with tools and methodologies to measure the effectiveness of their learning strategies through data-driven insights, including completion rates, employee turnover, sales performance, and NPS scores.
  • Facilitate the integration of learning data with existing Business Intelligence (BI) tools by providing clean, ready-to-analyze data for deeper insights.

Comparative Insights & Surveys:
  • Manage and enhance Docebo Learning Impact, a database containing millions of surveys used to generate comparative insights between internal performance and industry benchmarks.
  • Collaborate with clients to identify areas for improvement in their learning strategies using survey-based analysis tools that reveal trends and anomalies in trainer, content, and program performance.

Product management and Product Marketing relationships:
  • Lead solution product strategy in alignment with business goals, desired customer experience, marketing feedback and overall market opportunity to ensure industry leadership.
  • Collaborate closely with the Product Manager and Product Line Managers of the other Product Lines (PLMs) and the Product Marketing department to determine requirements and provide guidance  to stakeholders and product managers on  use cases, and to build product roadmaps to cover and anticipate insights and market gaps.
  • Define and improve process between Customer Experience (CX) teams and Product to collect and respond to customer feedback
  • Oversees key projects, processes and performance reports, and data and analysis related to product adoptions and gaps.
  • Ensure a qualitative presentation and systematic updates of plans and product roadmaps

Participates in the construction of price and service for each product line/ levels together with the Revenue and Customer experience leadership team
  • Customer and Partner Education
  • Memberships (such as Associations)
  • Retail and Franchisee training
  • Quick Service Restaurant training
  • Continuing Education Management

Favor cross-functional relationships that contribute to making the Product Management team a partner for other departments and a sponsor of corporate strategies
  • Collaborate with product engineering leaders and management team to develop products that balance between roadmap, technical debt, and maintenance.
  • Define and document processes to improve efficiency, quality standards and profit margins while optimizing product strategy and time to market.
  • Represent, advocate for and manage organization and product development goals through relationships with industry service providers, associations, and other resources.
  • Align and implement products created through strategic relationships / partnerships with over-arching company product strategic direction


Requirements:
  • Minimum 7 years in Product Management roles in the SaaS industry, with strong expertise in data analytics platforms and Business Intelligence tools.
  • Technical Skills: Deep knowledge of data integration technologies and Business Intelligence (BI) tools; experience with survey management and analysis tools.
  • Communication and influence skills with the ability to interact with and understand technical architecture and competitive technology.
  • Ability to communicate findings clearly to both technical and non-technical audiences.
  • Proven experience building Enterprise products with a demonstrated ability to drive ideation, product planning, development, and launch.
  • Excellent command of the English language and the ability to present your ideas to other key stakeholders both verbally and in writing


Benefits & Perks 😍

-Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you

-Employee Share Purchase Plan

-Career progression/internal mobility opportunities

-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)

-WeWork partnership and “Work from Anywhere” program


Hybrid Office Model 🏢

We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.


About Docebo 💙

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!


Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.


Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations

(at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.


It is preferable that you submit your CV in English. Thank you!

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CEO of Docebo
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Claudio Erba
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Our mission is to change the way people learn with technology.

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Full-time, hybrid
DATE POSTED
October 25, 2024

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