Job details

Partner GTM Strategy & Operations Director

Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

As the GTM Strategy & Operations Director - Partner Ecosystem, you will be a highly visible and independent thought leader, mentor, and operator playing a key role in leading and scaling the Partner Sales Strategy & Ops team. You will work on topics that range from transformational sales strategy to the nuts and bolts of sales operations. You will do this by leading a small team of Business Analysts through a combination of analytical insight, strong intuition for business, and robust cross-functional partnerships with leaders in Sales, Marketing, Finance, HR, etc.

In this role you will partner with the GVP of DocuSign’s Partner business in one of the company’s most strategic organizations. You will work closely with Business Development Leadership to set sales strategy and medium/long term goals for the business. You will work closely with the Business Development, Sales, Go-to-Market Operations, Marketing and Finance teams to develop KPIs that can be tracked and measured as part of Partner and Field team reporting and dashboards. You will also help drive operational rigor, including sales forecasting, quota setting, and building our annual plan.

Why should you be excited about this role? You enjoy leading change in a business and seeing fast results. You understand the value of partners and enjoy engaging with cross-functional teams to drive alignment and growth. You are a hard but efficient worker and you find time to have fun with colleagues. You have high aspirations and you are excited to scale a business from $1B to $5B revenue in five years! You have a life outside of work and you want to maintain a healthy balance.

This position is an individual contributor role reporting to the Sr. Director, Global Partner Operations.

Responsibility

Become the go-to expert on the areas of the business you support, including all partner types: Resell & Distribution, Strategic Alliances, GSI, SI & Services, CSP and ISV’s
Identify key opportunities for business improvement through analytics, quantitative insights, and good business sense
Bring thought leadership and strategic thinking to projects ranging from go-to-market design to internal operations
Collaborate with GTM Operations and WWFO leadership to drive the business forward
Conceptualize and execute projects to improve our go-to-market engine
Operate with a high degree of autonomy
Assist with ad hoc requests and projects from the sales organization

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

15+ years of analytical experience in management consulting, investment banking, or corporate analytical roles
5+ years supporting channel Resell, SI, ISV) sales teams
BA/BS degree or equivalent work experience

Preferred

MBA
Experience working closely with senior sales leaders, prior exposure to high-growth work environments, and a strong understanding of SaaS business models and go-to-market principles
Effective, clear, and concise verbal and written communication skills
Comfortable and flexible working in a fast-paced environment
Results-driven, self-motivated, and able to work independently
High degree of intellectual curiosity and self confidence
Well-developed ability to bring structured thinking into highly ambiguous and open-ended problem situations, then strive to consensus

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $165,800 - $265,625 base salary

Illinois and Colorado: $157,900 - $223,075 base salary

Washington and New York (including NYC metro area): $157,900 - $234,275

This role is also eligible for bonus, equity and

benefits.

Global benefits provide options for the following:

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.

If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.

Our global benefits

Paid time off

Take time to unwind with earned days off, plus paid company holidays based on your region.

Paid parental leave

Take up to six months off with your child after birth, adoption or foster care placement.

Full health benefits

Options for 100% employer-paid health plans from day one of employment.

Retirement plans

Select retirement and pension programs with potential for employer contributions.

Learning & development

Grow your career with coaching, online courses and education reimbursements.

Compassionate care leave

Paid time off following the loss of a loved one and other life-changing events.

DocuSign Glassdoor Company Review

3.6

DocuSign DE&I Review

4.0

CEO of DocuSign

Allan Thygesen

Approve of CEO

By DocuSign

DocuSign, headquartered in San Francisco, is an American company that allows organizations to manage electronic agreements with electronic signatures across various types of devices.

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