Assistant Manager (04688) - $16/hour - 9400 Snowden River Pkwy

As an Assistant Manager at Domino’s Pizza, your core responsibilities will revolve around effective cost controls, inventory management, and providing stellar customer service. You will help guide day-to-day store operations, assist in developing staff through effective coaching, and ensure adherence to food safety standards. Your role will also require you to manage cash control processes, promote teamwork, and enhance the overall customer experience.

To apply for the Assistant Manager role at Domino's Pizza, you must be at least 18 years of age. While prior leadership experience is preferred, a strong background in customer service and the ability to coach and develop team members are essential. Familiarity with food safety protocols and a proactive approach in managing operational tasks will also be beneficial for a successful application.

Domino’s Pizza offers a robust benefits package for their Assistant Managers, including medical, dental, and vision insurance effective from the first day of employment. Other perks include paid sick time, 401k matching contributions, meal discounts, and no-cost mental health support. This commitment to the well-being of employees highlights the company’s philosophy of putting people first.

At Domino’s Pizza, career growth opportunities are encouraged and facilitated. Many of our store owners started their journey in entry-level positions, such as delivery drivers or pizza makers. As an Assistant Manager, you’ll acquire skills that prepare you for advancement within the company, with training programs designed to help you grow your career in the pizza industry.

Domino’s Pizza prides itself on creating a workplace that values honesty, transparency, and accountability. As an Assistant Manager, you will be part of a team that prioritizes a safe and supportive environment. The company emphasizes the importance of providing stability and growth for its team members, making it a fantastic place to build your career.

In my previous roles, I've adopted a collaborative leadership style that focuses on empowering team members. I believe in setting clear expectations, providing constructive feedback, and encouraging open communication, which fosters a positive and productive work environment.

Absolutely! One time, a customer was unhappy with their order. I listened attentively to their concerns, apologized, and offered a replacement along with a discount. This approach not only resolved the complaint but also turned their experience into a positive one. Following up with a 'thank you' afterwards helped maintain a good relationship.

I make it a priority to train all staff members on food safety protocols and conduct regular checks to ensure compliance. I also stay updated on industry standards and integrate them into daily operations, fostering a culture of safety and accountability.

In fast-paced situations, I stay organized and prioritize tasks effectively. I focus on clear communication with my team to delegate tasks appropriately and ensure we are working cohesively to meet our goals, maintaining a calm demeanor to keep the atmosphere positive.

I have managed inventory by implementing precise tracking systems and regularly conducting audits. This includes ensuring that stock levels align with sales data and making adjustments as needed to minimize waste and improve cost efficiency.

During peak hours, I like to lead by example, staying positive and energetic. I also acknowledge hard work promptly, whether through verbal praise or a small incentive, fostering a team spirit that encourages everyone to perform their best despite the rush.

One successful method I implemented was a step-by-step training program that included shadowing experienced staff followed by hands-on practice. Bi-weekly feedback sessions ensured trainees could develop skills efficiently while also addressing any concerns as they arose.

The key to excellent customer service is actively listening to customers, understanding their needs, and responding appropriately. Additionally, training my team to manage expectations and create positive interactions is vital, as it cultivates long-term customer loyalty.

I regularly participate in professional development workshops, subscribe to industry-related newsletters, and network with peers. Staying engaged with trends allows me to adapt our practices and ensure we’re operating at the forefront of this competitive landscape.

An Assistant Manager plays a crucial role in team dynamics by serving as a bridge between management and team members. By fostering open communication, promoting teamwork, and addressing any conflicts promptly, we can create a cohesive environment that encourages collaboration and productivity.