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Assistant Manager - job 1 of 10

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

 

Qualifications

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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Average salary estimate

$36000 / YEARLY (est.)
min
max
$32000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager, Domino's

Are you ready to take the next step in your career and step up as an Assistant Manager at Domino's Pizza in Le Mars, IA? If you’re someone who naturally takes charge, manages time efficiently, and loves a fun work environment, this may just be the job for you! As an Assistant Manager, you will be the backbone of the store during your shift, ensuring that everything runs smoothly—from staff management to customer service. You'll be the one who keeps the team motivated and on track while making sure the ultimate pizza experience is delivered to our customers. At Domino's, we pride ourselves on fostering talents like you and providing an environment where you can thrive. Whether it’s managing inventory, adhering to company policies, or controlling costs, you’ll be pivotal in our mission to be the best pizza delivery service out there. With opportunities for advancement, your journey could lead you from being an Assistant Manager to one day owning your franchise! So why not seize the chance and show us how you can contribute to our team? Let’s make exceptional pizza experiences together!

Frequently Asked Questions (FAQs) for Assistant Manager Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will oversee every aspect of store operations during your shifts. This includes managing cost controls, inventory, cash control, and maintaining excellent customer relations. It's your job to set the example for your crew, ensuring compliance with company policies and procedures while focusing on great customer service. You'll also have a hand in staffing, marketing, and ensuring the store's cleanliness and profitability.

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What qualifications are required for the Assistant Manager position at Domino's Pizza?

To be considered for the Assistant Manager role at Domino's Pizza, candidates should possess strong leadership skills, exceptional judgment, and multitasking abilities. Ideally, you should have previous experience in a fast-paced work environment, preferably in restaurant management or retail. A passion for customer service and the ability to analyze situations, make decisions, and take initiative will set you apart in this position.

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What is the career advancement potential for an Assistant Manager at Domino's Pizza?

Domino's Pizza offers fantastic career advancement opportunities for Assistant Managers. Many team members begin their journey as delivery drivers and work their way up to management roles or even owning their franchises. With training and dedication, you might find yourself as a General Manager or in corporate operations, guiding the future of our stores!

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What are the work conditions like for an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you can expect to work in a dynamic environment with exposure to varying temperatures, from the coolness of our storage areas to the heat of the oven. You'll work alongside passionate teammates, ensuring a fun and efficient workspace. While you may encounter some weather conditions when performing exterior tasks, the indoor environment remains fast-paced and lively.

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What is the team culture like at Domino's Pizza for Assistant Managers?

At Domino's Pizza, the team culture is all about support and encouragement. We believe our people come first, which means each team member, including Assistant Managers, is valued for their unique contributions. You’ll be joined by a diverse group of teammates who work collaboratively to deliver exceptional pizza experiences. Our mission emphasizes respect, appreciation, and empowering each individual to reach their full potential.

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Common Interview Questions for Assistant Manager
Can you describe a time you had to manage a challenging situation with a team member?

When answering this question, focus on a specific example where you effectively managed conflict through open communication. Discuss how you approached the situation, what tactics you used to resolve it, and the positive outcome that emerged from your leadership.

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How do you prioritize tasks when managing a busy shift?

Highlight your organizational skills in your response. Explain your methods for assessing urgent tasks, delegating responsibilities, and ensuring that customer service remains a priority while maintaining staff morale.

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What strategies would you implement to improve store performance?

Be proactive in your response by discussing potential strategies like analyzing past sales data, enhancing customer engagement, or training staff on best practices. Showcase your ability to think critically and suggest actionable improvements for overall performance.

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How do you ensure compliance with company policies among your team?

Discuss your methods for communicating expectations and training staff on company policies. Emphasize the importance of leading by example, conducting team meetings, and providing ongoing support to ensure everyone adheres to standards.

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What role does customer feedback play in your management approach?

Talk about how you value customer feedback as a critical component of business improvement. Discuss how you would collect and analyze feedback, and the steps you might take to implement changes based on customer input.

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How do you keep your team motivated during high-pressure situations?

Share techniques you use to boost team motivation, such as positive reinforcement, clear communication, and recognizing individual contributions. Highlight how fostering a supportive environment can improve team morale even in busy periods.

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What is your experience with inventory control?

Detail your previous experiences with inventory management. Talk about specific tools or systems you've used, your approach to maintaining stock levels, and how you ensure that inventory aligns with demand.

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Describe how you handle cash management and financial reporting.

Explain your approach to cash handling, ensuring accuracy, and maintaining transparency. Mention any software or systems you've used and describe how you prepare financial reports or audits.

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How would you implement a training program for new team members?

Illustrate your approach to training by talking about developing a structured program that includes hands-on practice, mentorship from experienced team members, and regular assessments to gauge understanding and performance.

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What do you believe is the key to great customer service?

Emphasize your understanding of the critical elements of great customer service, such as responsiveness, attentiveness, and personalizing experiences. Share your belief in the importance of staff training and establishing a customer-first culture.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 24, 2024

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